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Form of work
SalaryAbout us
WINK EYE CARE AND OPTICAL, LLC is a small business in Abington, PA. Our goal is to provide exceptional care that includes making sure every patient leaves our office looking and seeing their best.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- On-the-job training
- Safe work environment
- Lively atmosphere
Must be able to:
Work with patients to solve their visual needs and build loyalty to the practice and dispensary.
Analyze, resolve, and correct customer service issues.
Provide an excellent patient experience while working towards meeting personal, practice, and company goals.
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Assist customers in selecting and fitting eyeglasses and contact lenses based on their prescription and personal preferences.
Take accurate measurements of customers' eyes and facial features to ensure proper fit and comfort of eyewear.
Educate customers on proper eyewear care and maintenance.
Adjust, repair, and dispense eyeglasses as needed.
Process orders for eyewear and contact lenses, including verifying insurance coverage and obtaining necessary authorizations.
Maintain accurate records of customer prescriptions, orders, and payments.
Operate pretesting equipment, such as Auto-refractor, Retinal camera, OCT and Visual field
Learn and support the policies and procedures for opening, closing, and operating the dispensary.
Ensure best practices are delivered to ensure patient satisfaction.
Foster positive working relationships with the practice doctors and staff.
Required Skills and Qualifications
- High School graduate or equivalent.
- at least 3 years previous experience in the optical industry.
- Strong communication skills (verbal and written), including strong interpersonal skills.
- Excellent problem-solving skills.
- Ability to adjust priorities and manage time wisely in a fast-paced environment.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Supplemental pay types:
- Bonus opportunities
Experience:
- Sales: 3 years (Required)
Work Location: In person
