Address
Form of workPosition:Optical Engineer
Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
The ideal candidate will collaborate within the IP Networks team in planning, designing, and implementing optical networks to support VoIP, High-Speed Data, Video Transport, Business Services, Intranet, and LAB networks. Offer implementation support on new deployments and designs. Create written engineering documentation to support the installation and configuration of IP Technologies. Engineer various aspects of the telecommunication network including power distribution, synchronization and timing, fault alarm telemetry systems, and data communications networks.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find many advantages to joining the Mediacom team such as:
• Health, vision, and dental insurance
• Education Enrichment up to $5,000 per year for qualified employees
• 401(k) with generous company match
• Paid vacation, holidays and flex paid time off
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided
• Training and professional development
Position Responsibilities:
• Perform master and detailed core planning and optimization of the optical backbone.
• Generate and implement Engineering Design Documentation for new network builds or augments pertaining to network layers 1 and 2.
• Manage deployment of project plans, installation coordination, hands-on configuration, testing, and troubleshooting of carrier-class soft switch implementations, including integration with TDM, data & IP technologies such as Ethernet, IP routing and switching, media gateways, SBC, feature and application servers.
• Work closely with the ILEC Transport, IP Network engineering, Switch engineering, and Network Operations Center to interconnect carrier connections from the PSTN into Mediacom's backbone network.
• Responsible for Tier 4 technical support in problem determination and resolution.
• Maintain and update engineering records of the network including network maps, databases, and schematics.
• Provide expert-level technical support to equipment installers and network testers.
• Provide technical support to sales and sales engineering associates when required.
• Understand technical challenges and their business implications; effectively communicate implications with other operating departments.
• Maintain positive communication and relationships with vendors for diagnosing and rectifying problems.
• Provide training to the NOC and other engineers within the organization.
• Aid with the evaluation of new equipment/vendors.
• Perform on-going online maintenance and diagnostics to the network.
• Perform other duties as assigned or required.
Position Requirements:
• Bachelor's degree in electrical engineering, computer science, or a related field is required. Master's degree is a plus.
• 2 years of experience as an engineer for optical networks.
• Fundamental understanding of the specifications of different optical fiber types, optical loss, link budgets, dispersion compensation, DWDM, SONET, and RPR & ethernet technologies.
• Understanding of Engineering levels 2 and 4 fiber BLSR and UPSR rings, protection configurations, synchronization, and timing specifications.
• Experience creating system support documentation including instructional procedures, provisioning guidelines, test plans, problem documentation, and functional process flows.
• Ability to develop effective working relationships between various internal network engineering groups, NOC, and external service provider engineering groups.
• Cisco CCNA, CCNP, and MEF CECP are a plus.
• Experience with Ciena/Nortel OME6500, OM5200, OM3500, CPL and Cisco MSTP a plus.
Disclaimer: The salary range for this position is $60,000 - $100,000 When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
The ideal candidate will collaborate within the IP Networks team in planning, designing, and implementing optical networks to support VoIP, High-Speed Data, Video Transport, Business Services, Intranet, and LAB networks. Offer implementation support on new deployments and designs. Create written engineering documentation to support the installation and configuration of IP Technologies. Engineer various aspects of the telecommunication network including power distribution, synchronization and timing, fault alarm telemetry systems, and data communications networks.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find many advantages to joining the Mediacom team such as:
• Health, vision, and dental insurance
• Education Enrichment up to $5,000 per year for qualified employees
• 401(k) with generous company match
• Paid vacation, holidays and flex paid time off
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided
• Training and professional development
Position Responsibilities:
• Perform master and detailed core planning and optimization of the optical backbone.
• Generate and implement Engineering Design Documentation for new network builds or augments pertaining to network layers 1 and 2.
• Manage deployment of project plans, installation coordination, hands-on configuration, testing, and troubleshooting of carrier-class soft switch implementations, including integration with TDM, data & IP technologies such as Ethernet, IP routing and switching, media gateways, SBC, feature and application servers.
• Work closely with the ILEC Transport, IP Network engineering, Switch engineering, and Network Operations Center to interconnect carrier connections from the PSTN into Mediacom's backbone network.
• Responsible for Tier 4 technical support in problem determination and resolution.
• Maintain and update engineering records of the network including network maps, databases, and schematics.
• Provide expert-level technical support to equipment installers and network testers.
• Provide technical support to sales and sales engineering associates when required.
• Understand technical challenges and their business implications; effectively communicate implications with other operating departments.
• Maintain positive communication and relationships with vendors for diagnosing and rectifying problems.
• Provide training to the NOC and other engineers within the organization.
• Aid with the evaluation of new equipment/vendors.
• Perform on-going online maintenance and diagnostics to the network.
• Perform other duties as assigned or required.
Position Requirements:
• Bachelor's degree in electrical engineering, computer science, or a related field is required. Master's degree is a plus.
• 2 years of experience as an engineer for optical networks.
• Fundamental understanding of the specifications of different optical fiber types, optical loss, link budgets, dispersion compensation, DWDM, SONET, and RPR & ethernet technologies.
• Understanding of Engineering levels 2 and 4 fiber BLSR and UPSR rings, protection configurations, synchronization, and timing specifications.
• Experience creating system support documentation including instructional procedures, provisioning guidelines, test plans, problem documentation, and functional process flows.
• Ability to develop effective working relationships between various internal network engineering groups, NOC, and external service provider engineering groups.
• Cisco CCNA, CCNP, and MEF CECP are a plus.
• Experience with Ciena/Nortel OME6500, OM5200, OM3500, CPL and Cisco MSTP a plus.
Disclaimer: The salary range for this position is $60,000 - $100,000 When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
