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Form of workWhat is Landstar?
Landstar is a global transportation system built for the 21st century. We are a safety-first company that provides safe, secure, and reliable transportation services delivered through a network of independent freight agents, leased owner-operators, and other third-party capacity providers. Landstar offers customized shipping solutions in all modes of freight transportation, supporting an efficient and reliable supply chain that meets our customers' needs and goals.
Title: Ops Solutions Coordinator - EDI
Location: Onsite in Jacksonville
Schedule: Monday - Friday, 730a-430p or 800a-500p or 830a-530p
Salary range: $21.00 - $25.00 per hour, depending upon experience
What work will you perform?
The Ops Solution Coordinator is an integral part of the Accounts Solutions team. This role is focused on problem-solving role and is instrumental to the proper integration and improvement of business-to-business relationships with agents and customers alike. Working directly with information technology (IT) staff and external customers, you will ensure that requested EDI programing and changes are built, successfully implemented and any issues are troubleshooted and fixed in a timely manner. This is a highly technical position requiring daily coordination and communication between internal and external parties to support account compliance and growth.
Essential Responsibilities:
Utilize available system tools to identify underperforming accounts
Troubleshooting, including root cause analysis of EDI failures.
Generate and distribute monthly and/or quarterly performance reports by acquiring, manipulating, and summarizing data
Support the implementation of new business
Investigate, evaluate, and/or resolve issues promptly
Continuously engage and collaborate with agents and customers to ensure compliance
Perform new and on-going training for agents and other personnel
Assist agents with operational strategies to assist in the retention and growth of business.
Be an active advocate of agent and customer relationships.
Minimum Experience and Qualifications:
High school diploma or general education degree (GED)
Three years of experience working with EDI files
Preferred Experience and Qualifications:
1 year of transportation industry experience
6 months of experience presenting at C-Suite level
1 year of experience training the trainer
Knowledge, Skills, and Abilities:
Excellent verbal and written communication skills with a professional demeanor
Strong analytical abilities
Ability to effectively present information and respond to questions from internal and external customers
Ability to work in a fast-paced environment
Working knowledge of Cognos and iSeries query
Working knowledge of Microsoft Word, Excel, Access
Extremely organized and detail oriented
#Liz
Why work at Landstar?
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch Fortune 500 company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.
Privacy Policy
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
- Pay Type Hourly
- Employment Indicator Seasonal
