Ophthalmic Technician

Columbia Eye Center and the Columbia Eye Surgery Clinic has operated in the Midlands of South Carolina for nearly 100 years. Our vision is to provide the most advanced treatment options to generations of patients. With a team of 15 American Academy of Ophthalmology certified physicians and more than 100 expertly trained staff in three locations, Columbia Eye Clinic is the largest medical and surgical ophthalmology practice in the Midlands and one of the largest in South Carolina.

Competitive Benefit Package: medical, dental, Health Savings Plan, employer paid Vision, employer paid Life & AD&D, 401k, pension plan, voluntary Term Life, short-term disability, employer paid long-term disability, shoe reimbursement, employer paid scrubs, 7 holidays, day off for your birthday, and PTO, bereavement, continuing education reimbursement.

JOB SUMMARY:

The Ophthalmic Technician is responsible for patient flow and patient workup for all physicians.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Makes introductions and establishes rapport with patients. Initiates patient evaluations, documenting chief complaints, history of present illnesses, reviews of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines.
• Performs pre-exam testing to include visual acuity assessments, including pinhole and glare testing, assesses extraocular muscles, pupillary evaluation, tonometry, assess angles, pupillary dilation, and all other patient services as requested by the physician.
• Performs lensometry and specialized testing.
• Performs refractometry. Assists with minor surgical procedures or laser treatments.
• Completes requests for prescription refills as authorized by physicians, with full documentation in patient charts.
• Educates patients regarding administration of medications and pre- and post-operative instructions as directed by physicians.
• Cleans surgical instruments in preparation for sterile processing. Inspects instruments periodically for damage and request replacements, as necessary.
• Opens and closes exam lanes daily, ensuring that equipment is wiped down in an appropriate manner, battery powered instruments are seated properly in re-charge wells, slit lamps and projectors are switched off under covers.
• Cleans stock room on a daily basis.
• Must comply with all HIPPA and safety policies, procedures, and regulations.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. To meet the business needs of the company duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED
• Previous experience preferred.
• COA/COT certification preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Competencies include excellent judgment, dependability, and diligence.
• High ethical standards and integrity.
• Strong organization skills with attention to detail, accuracy and thoroughness
• Ability to prioritize tasks.
• Monitors own work to ensure quality.
• Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy.
• Strong communication and interpersonal skills.
• Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
• Intermediate skills in Outlook.
• Intermediate skills EHR software.
• Excellent communication and professional leadership skills.
• Personal qualities of integrity, credibility, and commitment.
• Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.