Operator Telephone

Receive and accurately route phone calls through the property's telephone system in a timely, professional, and friendly manner.

Job Functions

• Answer incoming calls on console and accurately direct calls to appropriate extensions/parties.
• Greet and respond to guests’ requests in a friendly, courteous manner.
• Maintain a complete knowledge of emergency procedures.
• Receive and log all emergency calls and direct to security and/or facility maintenance departments.