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Form of workJob Description
The Sales Center Manager is responsible for managing sales and operations for one
of our wholesale distributorships serving HVAC professionals. This position manages the sales center
operations and accountable for sales, customer experience, productivity and profitability through
effective team leadership.
Duties and Responsibilities
• Represent Gemaire as a leader in the industry ensuring maximum sales and profitability.
• Monitor inventory stock levels and merchandising of showroom.
• Manage inventory to ensure minimal loss throughout the year.
• Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
• Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom,
Counter Sales and Sales personnel.
• Promote safety awareness ensuring associates are employing safe practices at all times.
• Effectively manage the branch P&L.
• Holds self and others accountable for delivering exceptional customer experience while addressing
customer needs and concerns in a timely manner.
• Analyze and measure business trends, while working with local sales personnel and regional
leadership to develop strategies for increased store traffic.
• Conduct him/herself in a professional and courteous manner in all aspects of interaction with
contractors, customers, vendors and employees.
• Coordinate sales center training and company/center events.
• Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as
assigned.
Qualifications
Required Qualifications
• 2-4 years of operational experience with retail or wholesale industry.
• Proven leadership, coaching/mentoring and team oriented mindset along with effective delegation of
duties.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing and using customer, market or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors and employees.
• Experience leading a team of employees towards achieving company goals.
• Computer literacy with proficiency with MS office applications.
• Capable of working in a fast paced environment with ability to multi-task on different levels.
Preferred Qualifications
• Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation
equipment at the distribution level.
• Experience working with contractors.
• Prior leadership roles with P&L responsibility.
• Proven success in sales, operations, purchasing, and warehouse/inventory management.
• Mechanical or technical background.
For more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast.
As a member of our sales and service team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to build wealth and save for your retirement via our Employee Stock Purchase Plan and 401(k). Most unique to Gemaire is that all our employees – whether in the warehouse or in our corporate office – enjoy regular business hours. Except for the occasional Saturday morning during the summer our associates do not work nights, weekends, or holidays!
Apply for a cool new job today . . . . your future starts now!
GEMAIRE is a Drug-Free Workplace and an Equal Opportunity Employer.
