Company

Reimagined ParkingSee more

addressAddressCalifornia, United States
type Form of workFull-time
salary Salary$18 an hour
CategoryInformation Technology

Job description

Description


Who You’ll Work For
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
What You’ll Do
You will become an expert in addressing the needs and concerns of our internal Operations Teams across Reimagined Parking lines of business.


Key Responsibilities


  • Handle inbound issue resolution while maintaining an outstanding experience in every interaction
  • Address time-sensitive issues including but not limited to payments, account questions, rate adjustments, and troubleshooting by email & phone with professionalism in a timely manner.
  • Proofreading customer/employee facing information, customer/employee email communications, and resources
  • Draft and maintain up-to-date resources and manuals
  • Develop a deep expertise in how Reimagined Parking processes, systems, and resources work, and how to use them to drive positive outcomes
  • Demonstrate effective communication skills and relationship-building.

Skills, Knowledge and Expertise


  • 1 year Customer service experience in a high-volume, fast-paced environment (ex. Retail, call center), required
  • 1 year data entry experience equaling 40 WPM
  • Strong work ethic and reliability with professionalism and poise
  • Superior interpersonal, verbal, and written communication skills
  • Exceptional written oral communication skills
  • Strong analytical abilities and sound judgment in decision-making
  • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems
  • Ability to multitask, prioritize, and organize within a structured environment
  • Flexibility and adaptability
  • Motivated, take initiative and possess strong work ethic
  • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements
  • Exceptional telephone etiquette
  • Ability to successfully and consistently achieve individual and departmental service level goals
  • Positive, team-oriented attitude and ability to balance independent workload with broader team goals

Benefits


(Full-Time Employee Only)
Medical/Vision
Dental
Life Insurance
AD&D
STD
LTD - offered based on employee group
RRSP - offered based on employee group
EAP - offered based on employee group
Vacation


About Reimagined Parking

The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer, and we value diversity at our company. Reimagined Parking does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Benefits

AD&D insurance, Disability insurance, Health insurance, Dental insurance, Employee assistance program, Vision insurance, Life insurance
Refer code: 8095138. Reimagined Parking - The previous day - 2024-02-03 15:42

Reimagined Parking

California, United States
Jobs feed

Administrative Assistant

Kabafusion

Orlando, FL

$18 - $22 an hour

Warehouse Associate

Best Supply

Ocoee, FL

$20 - $21 an hour

Unit Secretary

Orlando Health

Clermont, FL

Food Handler- SmokeHouse, House of Blues at Disney Springs

House Of Blues Orlando

Orlando, FL

From $20 an hour

Medical Front Desk Receptionist/Scheduler

Emily Bratton Md Pllc

Englewood, CO

$20 - $23 an hour

iOS tester

Hash Technologies

Colorado, United States

$34.56 - $55.00 an hour

Utility Service Representative

Lake Apopka Natural Gas District

Winter Garden, FL

$18.00 - $27.34 an hour

Front Desk Receptionist

Luxury Psychiatry And Medical Spa

Winter Garden, FL

$16 an hour

Medical Scheduler

Clermont Radiology Llc

Winter Garden, FL

From $17 an hour

Team Member

Urban Air Adventure Parks

Colorado, United States

Share jobs with friends

Related jobs

Operations Support Hotline - Canada, Remote

Network Operations Support Staff

Saic Motor

United, PA

4 days ago - seen

Network Operations Support Staff

Saic Motor

Tate, GA

4 days ago - seen

Treasury Management Support Operations

First American Bank

$45.5K - $57.7K a year

Chicago, IL

4 days ago - seen

Area Manager Operation Management Support, AMER North

Wartsila

Houston, TX

4 days ago - seen

Title:  Operations Support Manager

Aramark

Charleston, WV

4 days ago - seen

Operations Support 3 (DOT Driver) - Kingsdown, KS

Simplot

Kansas, United States

6 days ago - seen

Operations Support Specialist - Data

Bloomberg

Princeton, NJ

6 days ago - seen

Full Time Operations Support Assistant

Cbmvt, Llc

Williston, VT

7 days ago - seen

Care Operations Support Assistant – Atlanta, GA

Humana

Atlanta, GA

7 days ago - seen

Operations Support 3 (DOT Driver) - Newton, KS

Simplot

Newton, KS

7 days ago - seen

Desktop Support in White Sands, New Mexico

Virtual Service Operations

$17 - $25 an hour

New Mexico, United States

7 days ago - seen

Operations Support Specialist

Atx Advisory Services

From $20 an hour

Biddeford, ME

a week ago - seen

Investment Operations Client Support Specialist

Cain Watters And Associates

$55,000 - $70,000 a year

Frisco, TX

a week ago - seen

Operations Support Specialist

So Bran Inc

$48.4K - $61.2K a year

Washington, DC

a week ago - seen

Operations Support Specialist-Durational

Connecticut Housing Finance Authority

$65,651 - $86,553 a year

Rocky Hill, CT

a week ago - seen

Administrative Operating Records Support A/B

Eversource

$25.78 - $33.69 an hour

Waterbury, CT

a week ago - seen

Night Shift Material Handler/Forklift Operator ($16/hr, Weekly Pay)

Lacosta Facility Support Services

$16 an hour

Owensboro, KY

a week ago - seen