Operations Supervisor- Nights

JOB PURPOSE

As the Operations Supervisor, you are responsible for providing leadership to team members of Palmetto State Armory in support of achieving the goals and objectives. You will perform tasks in accordance with defined standard operating procedures (SOPs) in a 24-hour, distribution center/assembly department, supporting multiple business channels. You will be assigned to concentrate on a particular function or business but will be expected at times to work across multiple areas, and potentially on different shifts, in support of the total organizational business goals.

DUTIES AND RESPONSIBILITIES

• Manage people, time, projects, metrics and distribution tasks in accordance with SOPs, while focusing on safety, quality, and environmental compliance
• Lead and direct employees (regular, and temporary), providing instructions on day-to-day tasks and managing performance, through coaching, constructive feedback, performance reviews and development planning
• Demonstrate a strong working knowledge of SOPs and follow the procedures in performing the duties of the job
• Assign shift work, ensuring smooth shift overlap and transition
• Balance operational priorities across end to end processes, from replenishment to shipment
• Oversee housekeeping, safety and quality
• Complete analysis for effective labor management
• Determine and decide picking strategies and priorities
• Complete all assigned training and facilitate training for direct reports
• You are responsible for analysis and assigned projects, working with internal and external business partners
• Proactively assess performance of assigned area, identify failures and root causes and make improvements
• Drive continuous improvements in and outside of your area of responsibility
• Participate in and lead programs and departmental programs to ensure efficient and cost-effective operation and utilization of the facility
• Regularly communicate in all directions to keep associates, peers, and Management informed of project status, process changes, and opportunities
• All other duties, as assigned

QUALIFICATIONS

• Associates Degree in Management or Business
• 2-4 years warehousing experience
• 2 years supervisory experience required or an equivalent combination of education and experience
• Skilled in Experience Managing Processes, People Management, Supervision, Data Entry Skills and Management, Data Processing, Dependability, Reporting Skills, Analyzing Information, Dealing with Complexity, Deadline-Oriented, Handling Conflict, Safety Management, and Maintain professionalism at all times.
• Strong knowledge of Receiving, Shipping, Warehousing, and Material Handling operations, methods, and practices.
• Knowledge of NetSuite, Microsoft Office, Google Drive
• Ability to develop personnel and equipment structures to support present and future operations
• A career driven attitude with a desire to grow with the company
• Maintains a positive attitude, is goal driven and focused on betterment and overall strategic picture of organization
• Must possess the ability to effectively communicate orally and in writing
• Ability to maintain confidentiality as required

WORKING CONDITIONS

Work is performed in a high-paced warehouse environment, with some time spent in a typical office environment. Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required.

PHYSICAL REQUIREMENTS

Team members are constantly standing, walking, carrying, pulling/pushing, bending, seeing, kneeling, stooping, reaching, hearing, as well as handing paperwork, and computer and phone usage. Team members will be lifting objects weighing 50 lbs. or less regularly.

DIRECT REPORTS

Warehouse Associates

Warehouse Coordinators

Shipping Team Lead

Shift Leads

Must be at least 18 years old.