Operations Supervisor

As an Operations Supervisor, your mission is to educate, inspire, and skillfully guide potential Tesla customers through the digital landscape of vehicle exploration, configuration, and sales. In this role, your focus will be to craft a memorable customer experience by leading a team dedicated to mastering product knowledge, financing alternatives, trade-in processes, and seamless delivery.

• Bachelor’s Degree, 2+ years equivalent experience with proven track record of meeting or exceeding goals in a service-focused industry, or equivalent; automotive expertise is not required
• Proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilities
• Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
• Ability to develop collaborative relationships as a well-respected, trusted partner
• Ability to work evening hours, weekends, and holidays in a retail environment
• Ability to obtain appropriate state licensing, where applicable