Operations Representative- Mail (Part-time)

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Tropical FCU (TFCU) is a Sun-Sentinel Top Workplace SIX years in a row. Join us for a great employee experience focused on engaging employees and members alike.

This part-time position is responsible for daily management and posting of all mail correspondence as follows: deposits, transfers, adjustments, and loan payments. Also included is the handling of all applications received by mail including: Cross-Account transfers, Stop payments, Check orders, Address changes, Escheat account compliance, and all other correspondence that require Core System processing. In addition, this position supports the research function for Tropical Financial Credit Union and that all requests for information are fulfilled in a timely manner. Individuals in the job are responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

TELLER

• Post all member mail (Core System) which includes deposits, transfers, and loan payments, and comply with fraud preventive measures.
• Loan Servicing department (post Insurance claims to the general ledger, loan payoffs to members' account and provide copies of all documents received for such payments)
• Finance department (all general ledger check deposits and members account adjustments).
• Reconciles and balances assigned cash box
• Mortgage department (post all daily transactions to general ledger and members including closing proceeds, appraisal fees, funds wire exchange account for outgoing wires for scheduled mortgage closings).
• Security department (post daily transactions as requested)
• Balances transactions against computer totals. Maintains security of all mail daily work. Balance teller drawer. Serves a teller.

OPERATIONS

• Processes incoming mail requests for closed and dormant accounts.
• Dormant Flag removals from branches and mail.
• Processes all return mail; update the core system with a bad address warning flag.
• Maintain a log of all returned Debit/ATM cards. Mail requests department/branches on returned Debit/ATM cards and records appropriately on member dairy.
• Processes address changes and comply with established guidelines.
• Handles verification of deposits for member deposit products.
• Process Partner Company (PC) initial funding credit
• Handles all mail check orders received from members.

We offer Excellent Benefits such as:

• Medical, Rx, Dental, and Vision Insurance
• Retirement Profit Sharing 401K Plan
• Accident, Cancer and Hospital Indemnity Plan
• Prepaid Legal
• Voluntary Life Insurance
• Pet Discount Program
• Paid Time Off/ 11 Paid Holidays
• Tuition Reimbursement/Student Loan Paydown Program
• And so much more!