Operations Project Manager - Slim Chickens

The Operations Project Manager is responsible for Increasing operational consistency throughout the company and franchisee system, leading operationalinitiatives to drive speed of service, cleanliness, guest satisfaction, sales& profits, and overall operational excellence.

EssentialFunctions and Responsibilities: 

        Responsible for leading Operational initiativesor projects by partnering with cross-functional partners to increase anddeliver Operational Consistency and Improvement across the brand.

        Develops new and improvement on currentoperating practices, processes, and procedures.

        Partner with Training to develop andimplement plans and initiatives to support operational improvements.

        Work in the field to help prepare training and roll out of newoperational programs as it relates to operational execution.

        Work with training department on gaining operational informationfrom market tests conducted for new roll outs. Conduct field visits to launchand follow-up on market rollouts.

        Monitor system operational performance. Assist in troubleshootingand gaining operator feedback to improve consistency of operations across thesystem.

        As needed, update system tools, checklists, guides as needed topromote operator success routines to drive sales, profits, guest service,people development and consistency.

        Assist in identifying specific needs and areas for operational focusby working with various departments and teams to create materials andinformation as needed.

Supervisory Responsibilities - This job has no supervisoryresponsibilities, currently.

Qualifications/Education/Experience: Bachelor'sdegree in Business, Restaurant Management or related field is preferred. 10+years' experience leading multi-unit restaurant operations with P&Laccountability required. Preferred experience within a QSR organization leadingcorporate and franchisee operations. To perform this job successfully, anindividual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions.

 Other Skills and Abilities:                                           

        Must have the ability to work on cross functional project teams. Possessleadership and analytical abilities to interact in group settings, gain groupconsensus and analyze task at hand to identify system solutions.

        Must exhibit the confidence and critical thinking skills to allowfeedback from the field to guide projects. Must be collaborative and have theability to incorporate the ideas of others.

        Must be detail orientated, can multi-task and work under tightdeadlines.

        Should be capable of providing solid deductive reasoning andexpressing the rationale associated with decisions.

        Build genuine, effective relationships with all constituencies iscritical. Strong people skills are necessary.

        Ability to think strategically and execute the strategic plan.

        Excellent financial, analytical, verbal, and written communicationskills.

        Ability to resolve problems creatively in addition to providingnew solutions.           

        Experience in restaurant operations and developing and executingoperational training.

        Ability to manage company proprietary information in aconfidential manner.

        Computer Skills (knowledge of Microsoft Word, Excel, PowerPoint, Outlook,and Internet Explorer).

        Travel - 25% plus

  Benefits

•  Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Parental Leave
• Paid time off
• Life Insurance 

Slim Chickens is an equal opportunity employer andconsiders applicants for all open positions without regard to race, color,religion or belief, sex, age, citizenship status, national origin, maritalstatus, military/veteran status, sexual orientation, genetic information,gender identity, and physical or mental disability.