Operations Manager

About Timeless Select LLC

Timeless was founded in 2013 with the vision of creating a Leading Lifestyle Brand around Cannabis products that are efficient, safe & discreet to use. Our passion for R&D and Brand building has led Timeless to be one of the most innovative brands in the market.

Community, Culture, and Legacy are the building blocks of what we do at Timeless. We always have and will continue to work with local businesses, artists, charities, and dispensary partners to support the movements that we believe impact our industry and world for the better.

About the role

Operations Managers oversee operational activities at every level of an organization. The Ops Manager is responsible for managing all teams that fall under operations; production, accounting, distribution, and inventory. A problem-solving mentality is essential in organizing and monitoring workflow to ensure maximum performance and quality within all ops teams. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material/resources, and securing compliance.

Responsibilities

• Oversee production by creating and reviewing production team schedules; clarify expectations; calculate requirements; monitor and maintain inventories of materials and supplies
• Set ambitious production goals and communicate them to key personnel
• Work with other managers to formulate objectives and understand requirements to achieve company objectives
• Organize and coordinate workflow for the Production Team to produce finished goods while maintaining safety, quality, and standards that meet specifications and deadlines.
• Monitor production to predict and identify effects on supply chain activities.
• Use information systems to control stock levels, inventory accuracy, and orders.
• Define and track KPIs for direct reports
• Evaluate and conduct performance reviews; provide coaching and guidance to production team members
• QA/QC duties that include data review of analytical testing for quality and consistency.
• Inspect physical conditions of equipment, order testing, maintenance, repairs, or replacements; clean and maintain equipment and facility following standard operating procedures to comply with legal regulations.
• Create SOPs, training records, and related documentation as needed
• Oversee accounting by reviewing all accounting trackers and logs to ensure the accuracy of reporting and cash-receiving
• Cash and check handling/depositing
• Oversee distribution by creating a schedule that ensures we are providing customers with their orders in a timely manner while also ensuring that the routes make sense logistically for the company
• Oversee the inventory team in ensuring that materials/products are received accurately and in a timely manner
• Aid inventory in end-of-month reporting to ensure the accuracy of reports and use data to maintain inventory levels necessary for the production
• Work alongside Sales to ensure that everything necessary for them to meet goals and increase sales is available at all times

Candidate Qualifications

Skills

• Excellent leadership skills, including the ability to set goals and motivate
• Strong decision-making and a results/ data-driven approach
• Problem-solving skills
• Demonstration of exceptional communication skills, including writing, speaking, and active listening
• Attention to detail
• Proficient in MS Office, Spreadsheets, and ERP software
• Understanding of quality standards and health & safety regulations

Experience

• 2+ years of direct experience with team management, performance evaluations, and KPIs
• 3 - 5 Years of experience in a similar operations role

Educational Background / Certificates

• Bachelor’s degree in a related field of study (preferred)
• Deep knowledge of production management

Additional Qualifications

• Must have valid Identification
• Must be 21 yers of age

Full-Time Benefits

• Employee discount on website merchandise
• 10 paid holidays
• Sick Time; available after 90 days
• Health, Dental, Vision, & Life Insurance; after 90 days
• Vacation Time; after 1 year of employment
• Paid Parental Leave; after 1 year of employment
• Annual bonus based on performance pro-rated based on full-time start date

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Pleasantville, NJ 08232: Relocate before starting work (Required)

Work Location: In person