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SalaryOperations Manager - Cambria Hotel Copper Mountain - Frisco, CO
About Us:
- Join our team managed by O’Reilly Hospitality Management, LLC (OHM).
- Forward-thinking company committed to sustainability, health & wellness, and community engagement.
What We Offer:
- Competitive benefits: 401k & Roth match, Health/Dental/Vision/Life Insurance.
- Paid Time Off, including Paid Parental Leave.
- Growth Potential and Career Advancement.
- Hotel/Restaurant Travel Perks & Discounts!
- DailyPay option for immediate access to earnings.
Essential Responsibilities - Front Office:
- Supervise Front Office: recruitment, training, and performance management.
- Maintain OHM and brand service quality standards for exceptional guest experiences.
- Achieve budgeted revenues, expenses, and maximize profitability.
- Liaison with Housekeeping, F&B, Sales, and Engineering.
- Actively participate in property revenue meetings and contribute to overall profitability.
- Develop financial and operational plans aligning with hotel objectives.
- Actively participate in hotel Sales efforts.
- Collaborate on property budget and expense plans.
- Manage Front Office operations for RevPar and overall profitability.
- Maintain procedures for cash, credit control, and financial transactions.
- Collaborate with the leadership team on reputation management.
- Schedule team according to labor standards and forecasted occupancy.
- Ensure staff is properly trained for world-class guest service.
- Support team member recognition and engagement programs.
- Manage in compliance with local, state, and federal laws.
Essential Responsibilities - Housekeeping:
- Lead, train & mentor staff in hiring, recruiting, and performance management.
- Assist General Manager in developing the department’s annual budget.
- Establish and maintain cost control systems for staffing and supplies.
- Enforce OHM and brand policies and procedures.
- Ensure guests' needs are met or exceeded, providing world-class service.
- Schedule staff according to labor standards and forecasted occupancy.
- Maintain room quality and cleanliness.
- Monitor and maintain cleanliness in rooms, storage areas, and public areas.
- Comply and report accurate status of guest rooms to front office.
- Enforce standard procedures for lost and found items.
- Support team member recognition and engagement programs.
Skills & Abilities:
- Strong leadership, organizational, and communication skills.
- Efficient problem-solving and results delivery.
- Ability to work well with diverse personalities.
- Proficient in Microsoft Word, Excel, etc.
Education & Experience:
- Four-year undergraduate degree in Management, Hotel Management, or Business.
- Two-year supervisory experience preferred, or equivalent education and experience.
Hours:
- Scheduling may vary, including nights, weekends, and holidays.
Physical Requirements:
- Heavy Work: Exerting 50 to 100 pounds of force occasionally.
- Requires walking or standing to a significant degree.
Physical Activity:
- Climbing, balancing, stooping, kneeling, reaching, pushing, pulling, lifting, typing, grasping, talking, hearing.
Visual Acuity Requirements:
- Visual acuity for accuracy, neatness, and general observations.
O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status, or other protected classifications.
Job Type: Full-time
Pay: $62,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Ability to Relocate:
- Frisco, CO 80443: Relocate before starting work (Required)
Work Location: In person
