Operations Manager

APPLICATION INSTRUCTIONS

As part of the applicant process, we would like to ask you to find 6-7 uninterrupted minutes to take a survey. We want to ensure you are a good fit for us and we want to be a good fit for you. We want this to be a win-win situation and most importantly, we want you to love coming to work every day. Only applications that complete the assessment will be considered for hire.

• Take the survey https://go.cultureindex.com/s/0jBwfGd470.
• Please send your resume to corporate@fastdms.com.

JOB OVERVIEW

Fast DMS has an immediate need for applicants to fill the role of Project Hander at its Tempe, Arizona headquarters.

Fast DMS (Distributed Manufacturing System) is an enterprise software and services company that maintains a procurement marketplace focused on speed and quality.

We leverage more than 250 domestic manufacturers across the United States (as well as another 30 internationally) to deliver customer parts faster and easier than ever before.

Fast DMS is a fast-paced and rapid growth company with high expectations for its employees.

RESPONSIBILITIES / DUTIES

Project Handlers at Fast DMS are responsible for managing quoting, execution, customer service, and P&L for each assigned project. Project Handlers have a high degree of ownership and autonomy regarding customer projects and are expected to complete tasks with persistence and creativity.

QUOTING

You will be required to have and continually expand your knowledge of manufacturing processes. A large part of the value you will provide is understanding which manufacturing process is best to use for a given scenario.

• Significant amount of analytical thinking to interpret a customer’s design documentation and suggest improvements for quality or efficiency.
• Select suppliers that best fit the capabilities required for the work you’ll ask them to do.
• Intake customer’s requirements and building out the project plan to those requirements is another part of this position.

All quoting is processed in our proprietary software. You must be good with computers.

MANAGEMENT

Once you’re able to supply the customer with a quote that they would like to proceed with, then you’ll be expected to manage the project through delivery. This may require

• driving around the greater Phoenix area for pickups/dropoffs
• using our proprietary software to track inventory
• quality management and control
• use of inspection tools
• customer and supplier communication

CUSTOMER SERVICE

You will be a key member of our project management team, which will mean you’ll be responsible for a significant amount of crucial conversations with customers and suppliers. You must have a great understanding of how to communicate professionally and eloquently in english. You must be able to listen to customers and ask questions until you understand their needs.

QUALIFICATIONS

There are no hard educational requirements for this position. We are hiring based on team fit, work ethic, performance, personality, and experience.

You’ll be qualified for this job if these bullet points describe you:

• Independent, proactive problem-solver
• Comfortable in offering suggestions when you see a better way
• Organizing schedules and following up on accounting, scheduling, planning, contracts, emails, schedules, etc.
• Have high attention to detail, execution, and follow-through
• Enjoys accountability and requires minimal supervision
• Sense of urgency when completing work; ability to multi-task in a fast-paced environment
• Enjoys working in a tight team environment
• Strong planning and organizational skills and key attention to detail; demonstrated track record of managing projects
• Consistent, reliable, and accurate
• Ability to automate, document and consistently improve daily workflow
• Anticipate, monitor, and organize schedules according to executive priorities
• Communicate professionally
• Software and database management & demonstrations, questions, and support to clients & stakeholders
• Management of IP and printed materials
• Actively manage and prioritize calendars, plan internal and external meetings and video conference calls
• Exceptional computer skills including intermediate or higher-level proficiency in Microsoft Office PowerPoint, Excel, Word, Outlook, Hubspot, Zoom, and other business applications.
• Passion for manufacturing in general
• Superb organization skills, both digitally and on paper
• Comfort in flexible environments with evolving goals
• Assertive and conscientious communication with machine shops and engineers
• Excellent verbal and written communication skills. You must be able to compose a respectful, conscientious, yet assertive email or phone call
• Exceptional technology skills
• Comfort and familiarity with tools found in a typical machine shop, such as screwdrivers, drills, saws, etc

Bonus Requirements

• Experience with 3D and 2D CAD
• Experience working as a mechanical engineer or technician at a company with a manufacturing emphasis
• Ability to lift heavy objects
• Comfort and familiarity with specialized tools found in a manufacturing environment, such as mills, lathes, vernier calipers, etc
• 2- or 4- year degree or certificate in a manufacturing field
• Experience with business procurement and familiarity with accounting best practices
• Comfortable traveling internationally to engage with vendors in China, Taiwan, Australia, Mexico, etc.

AUTHORITY

You’ll have an opportunity to work with as much autonomy as you can handle. Your target will be to manage 50 manufacturing projects concurrently within 9 months. You’ll have no direct reports, but will be a part of a 20 person team and will have help in many areas. The Fast DMS team will be able to help and train the manufacturing specific knowledge you’ll need.

CONDITIONS

This position is full time, in person, first shift at our warehouse in Tempe, AZ. Teamwork is extremely important and there are daily requirements for getting your hands on parts.

At Fast DMS, the nature of our work often necessitates employees to be physically active. This role involves frequent customer and supplier site visits where safety and active awareness are paramount. Our operations, especially in locations with challenging conditions like the Arizona summer heat, demand resilience and adaptability. While on site, employees might engage in hands-on assembly and manufacturing activities to better understand and contribute to the value Fast DMS provides. Candidates are encouraged to be prepared for an active role to ensure efficient operations and team collaboration.

COMPENSATION

Compensation will be salary and DOE with a quarterly profit share.

Health insurance is through Blue cross blue shield. Vision and dental are through Delta Dental.

Vacation and sick time is as needed with management approval and within reason.

COMPANY OVERVIEW

Fast DMS is a manufacturing company with two main value propositions: Project Planning and Quality. We dovetail internal capabilities with outside processes to be completely process agnostic and maintain control over pricing, speed, and quality.

EQUAL OPPORTUNITY STATEMENT

Fast DMS is an equal opportunity employer. We make employment decisions based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, age, disability, marital status, sexual orientation, protected veteran status, or any other legally protected status, provided that the requirements of merit, qualifications, and abilities are met.

We encourage all employees and applicants to communicate any concerns related to their experiences at Fast DMS. We are committed to taking prompt corrective action when necessary to address any behaviors or practices that do not align with our commitment to equal opportunity.

Job Type: Full-time

Pay: $57,762.38 - $80,563.30 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Tempe, AZ 85282 (Preferred)

Ability to Relocate:

• Tempe, AZ 85282: Relocate before starting work (Required)

Work Location: In person