Address
Form of work- Utilize tools such as Splunk, AppDynamics, or similar platforms for log analysis and monitoring purposes.
- Effectively communicate with team members, stakeholders, and clients both verbally and in writing.
- Demonstrate flexibility in working hours, especially during outages, and be willing to stretch beyond regular hours as necessary.
- Utilize Java/J2EE knowledge to analyze thread and heap information for troubleshooting purposes.
- Utilize SOAP UI, Postman, or similar tools for API testing and debugging.
- Possess a strong understanding of web/application server functionality.
- Coordinate effectively between offshore and onsite teams for seamless operations.
- Handle incident, release, and problem management processes efficiently.
- Stay updated on emerging technologies and trends in the field to enhance operational efficiency.
- Proficiency in log analysis, monitoring, and troubleshooting techniques.
- Excellent communication skills, both verbal and written.
- Strong understanding of Java/J2EE with the ability to analyze thread and heap information.
- Experience with SOAP UI, Postman, or similar API testing tools.
- Familiarity with web/application server functionality.
- Experience in coordinating between offshore and onsite teams.
- Ability to handle incident, release, and problem management processes effectively.
- Knowledge of Linux/Unix platforms and basic DB/SQL concepts (preferred).
- Understanding of web services and cloud technologies (advantageous).
- Familiarity with Kubernetes, Docker, and Ansible (advantageous).
- Bachelor's degree in Computer Science, Information Technology, or related field preferred
- Internal Referral Program, for every referral hired you’ll get a referral bonus and amazing prizes
- Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.
- Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:
- Trending technical skills
- Business domain & customer interaction
- Behavioral & effective communication
Join our TELUS International Family
Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need. From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere
TELUS International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
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