Operations Customer Service Specialist 2

Summary:

Operations Customer Service Specialist 2 - OPS; supports Deposit Exception Services functions which include but are not limited to Payment Exception Processing, GL research, Harland Clarke product ordering/research, etc.

Primary Responsibilities:

• Responsible for daily processing of Payment Exceptions.
• Verification of Cashier Check/s prior to mailing.
• Restitution processing.
• Harland Clarke verifications.
• Additional DES processes as needed.

Schedule: First Shift, with a start time between 7AM – 8:30 AM, Monday through Friday

This is an in office role located at 5555 Cleveland Ave, Columbus, Ohio

Basic Qualifications:

• High School Diploma or equivalent
• 1 or more years banking experience
• Knowledge of basic accounting experience (debits and credits)
• Working knowledge of Microsoft Office Applications

Preferred Qualifications:

• Operational or teller experience
• Experience with -Excel, Word, OneNote, Etc. Passport, Accurate NXG
• Experience or demonstrated working knowledge of at least one of the following processes: Hogan Deposits, Hogan Loans, daily settlement processes including previous experience analyzing, researching and resolving transactional discrepancies related to these systems and processes.
• Experience reconciling GL accounts
• Experience posting payments to accounts, especially ILN and Credit Card
• Strong communication skills
• Demonstrated ability to multi-task effectively and be a self-starter
• Team-focused
• Demonstrated ability to work independently
• Service-focused

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position