Operations Coordinator (PS3) - DOH7667

Salary: $4,602.00 - $6,198.00 Monthly
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: DOH7667
Department: Dept. of Health
Division: Washington State Board of Nursing (WSBON)
Opening Date: 11/21/2023
Closing Date: 12/4/2023 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Note: This announcement has been reposted to invite additional candidates to apply. Current applicants do not need to reapply.
This is a full-time, permanent Program Specialist 3 (PS3) position.
Make a difference.
Are you ready to take your career to the next level? Do you have a passion for managing, executing, and analyzing complex operational functions? If so, we have the perfect opportunity for you!
We are seeking a dynamic and highly motivated Operations Coordinator (PS3) to become an integral part of our team. As a Program Specialist 3 (PS3), you will play a crucial role in managing, executing, and evaluating multiple operational functions of the Washington State Board of Nursing (WABON), You'll be the primary consultant to WABON members, pro tem members, and WABON Unit managers, providing invaluable expertise and guidance.
Your Role:
As a PS3, you will thrive in a challenging and rewarding environment. Your responsibilities will include:

• Planning, executing, analyzing, and evaluating current WABON administrative and operational processes, formulating recommendations for improvement, initiating change management, and implementing strategic and long-range goals.
• Providing professional and technical advice to management, commission members, pro tem members, and staff regarding multi-dimensional issues impacting diverse departments, programs, policies, organizations, and/or jurisdictions.
• Serving as liaison with the Governor's office for WABON board appointments.

Join a great team and lead us into the future
The Washinton State Board of Nursing (WABON) protects the public's health and safety by regulating the competency and quality of licensed practical nurses, registered nurses, advanced registered nurse practitioners, and nursing technicians. The purpose of the WABON includes establishing, monitoring, and enforcing licensing, consistent standards of practice, continuing competency mechanisms, and discipline.
The duty station for this position is in Tumwater, WA. Telework (mobile work) is currently expected. When approved, the incumbent is expected to report to the duty station for work activities. Partial telecommuting may be an option subject to supervisory approval. We anticipate the incumbent will work at the Tumwater office twice a month on average (though this can vary significantly throughout the year. This would need to be a conversation between the hiring supervisor and the incumbent.
Work that matters
Public health promotes and protects the health of all people in the state of Washington, in the communities where they live, learn, work, and play. We understand that our efforts to achieve more equitable health outcomes for the communities we serve begin with our ability to operationalize and institutionalize equity throughout our internal policies, systems, and practices.
About DOH
Join the Washington State Department of Health (DOH) and be part of a dynamic team dedicated to safeguarding public health. As a frontline defender of our communities, DOH collaborates with partners around the clock to impact the lives of every Washingtonian and visitor. We're not just an organization; we're a catalyst for change, guided by our core values of Equity, Innovation, and Engagement. Our Transformational Plan for the future of Washington's health is in motion, and we invite you to make a meaningful impact on the well-being of the state by joining us in this exciting journey. Your work at DOH truly matters.
Why DOH
We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about "Why DOH", visit Work@Health.
Our Ideal Candidate.
Has a driving passion for the work, brings humility to their job and interactions, and understands how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. They demonstrate resilience and outward behaviors even when confronted with others who are not open or collaborative.
Required Qualifications
Note: Experience defined below may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

• Option 1: Four (4) or more years of progressively responsible duties in a health services program or a project management program.

• Option 2: A bachelor's degree or higher in business administration, public administration, law, public health, health administration, or a related field.

AND,

• Two (2) or more years of experience in the following:
  • Leading small to medium-sized projects that impact multiple programs, departments, and/or jurisdictions by employing project management methodologies to motivate diverse groups towards accomplishing a common goal.
  • Using quality assurance and process improvement methodologies such as LEAN.
  • Managing administrative databases: collecting data, analyzing data, interpreting data and creating standard and ad hoc reports.

• Demonstrated experience in the following:
  • Working in a complex organizational structure involving responsibilities such as facilitating collaboration, coordinating efforts, and communicating effectively with fellow team members and external partners.
  • Delivering technical training on software applications, enabling users to effectively read, edit, and create documents across a spectrum of hardware devices (desktops, laptops, mobile devices), including but not limited to:
    • Adobe Reader, Professional, and Editor.
    • Microsoft Word, Excel, and Outlook.
    • SharePoint.
    • Password protection and access to secured and unsecured sites.
    • GoTo Meeting or other webinar-enhanced meeting software.

Desired Qualifications

• Completion of courses or certifications in project management, such as Project Management Professional (PMP) certification, OR other similar courses.
• One (1) or more years of experience preparing and monitoring budget expenses.
• Completion of courses or certifications in quality improvement, such as LEAN, Six Sigma, etc.

Application Process
Intrigued? Click "Apply" to submit your detailed application profile along with the following:

• A cover letter (without personal pictures) describing how you meet the qualifications and why you are interested in this position.
• A current resume (without personal pictures)
• Three (3) or more professional references, to be listed in your profile under the references section, which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

Attachments: Please only include items listed above. Please REMOVE all photos (including headshots) from your documents prior to submitting.
Please DO NOT attach or include certifications/certificates of completion, transcripts, letters of recommendation, or private information (social security number, year of birth etc.) with your application.
Veterans: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.
Union Representation
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equity, Diversity, and Inclusion
We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.
If you have questions, need alternative formats or other assistance please contact Danielle Dahm at (360) 485-2562, Danielle.Dahm@doh.wa.gov, or TDD Relay at 1-800-833-6384 or 7-1-1.
NEOGOV provides technical support at 1-855-524-5627 (can't log in, password or email issues, error messages).
Conditions of Employment/Working Conditions
With or without an accommodation, I am willing and able to:

• Work Monday - Friday, from 8 a.m. - 5 p.m., but willing to occasionally adjust work-schedule to meet business needs, which may include evenings and weekends. Telecommuting or flex work schedules may be possible, taking into consideration requirements related to timeliness and quality of work.

• Travel, as needed, in and/or out-of-state to meetings; an on rare occasions travel internationally.
• Legally operate a state- or privately-owned vehicle OR provide alternative transportation while on state business.
• Participate in emergency response exercises and emergency events/high-priority assignments, as assigned.

Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) advertised in this recruitment are filled, this recruitment may only be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.
Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to...