Operations Coordinator (Clayton County) (Spanish Required)

Who We Are:

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so no one must worry where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.

About the Role:

The Operations Coordinator will support the operations of the Atlanta Community Food Bank’s Community Food Center. The Community Food Center utilizes volunteers and staff to execute food distributions in the community to clients experiencing food insecurity. The individual in the Operations Coordinator position will assist with food packing, client distributions, warehousing, and non-CDL transportation processes, while maintaining compliance with food, personnel, and DOT safety. Support for some evening and weekend operations is required. This position reports to the Operations Manager.

What You will Do:

Support warehouse operations

• Utilize inventory management tools to accurately record movements of ingredient, in-process and finished products
• Stage materials and equipment as needed for scheduled production
• Ensure all materials are properly coded and/or labeled
• Accurately record all production and material waste

Provide outstanding customer service

• Greet clients and volunteers and coordinate volunteer check-in process
• Effectively communicate key organizational messaging to volunteers regarding their service contributions
• Effectively communicate regarding resources available to clients and the process to receive resources
• Effectively communicate volunteer shift schedule activities and assign tasks
• Train volunteers on assigned tasks, and monitor appropriately
• Maintain client confidentiality

Ensure food quality and safety

• Ensure volunteers complete and submit waiver documents
• Maintain accurate and timely Food Safety and Cleaning & Sanitizing records
• Safely operate all material handling and operating equipment and maintain appropriate recordkeeping
• Train volunteers on appropriate quality & safety standards
• Ensure completion of all cleaning tasks

Our Inclusive Hiring Process:

At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences – educational and work. Towards that end, our Inclusive Hiring process is grounded on a skills-based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.

Key Competencies we look for in All our Food Bankers are:

• Customer Focus
• Decision Making
• Accountability
• The Ability to Navigate Change

If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply.

What You will Need: Skills and Experience your resume should demonstrate:

• Demonstrated experience working in a fast-paced warehouse or retail environment
• Demonstrated experience interacting with diverse groups of people in a professional manner and the ability to speak in front of groups and assign tasks for the shift
• Adaptability to change as needs fluctuate throughout the shift
• Ability to communicate effectively in English and Spanish
• Ability to utilize an electric pallet jack or the willingness to learn

Even Better if you have:

• Demonstrated experience operating a sit-down forklift or experience handling other heavy equipment
• Knowledge monitoring inventory
• Food Safety knowledge

This role may be a fit for you if you:

• Have good verbal communication skills
• Are dependable, a team player and can work with little supervision
• Have a high-level of flexibility and excellent customer service skills when engaging with both internal and external constituents.
• Are able to juggle multiple tasks simultaneously.

And you will love this position if:

• You enjoy working in a fast-paced environment with diverse groups of people
• Enjoy serving others and working as part of a team

There may be some Physical Demands:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employees are routinely required to lift up to 50 lbs.
• Frequent bending, stooping, reaching, climbing and walking are required.
• This position would normally have routine opportunities to alter physical position or change eye focus. Frequently operates in temperature conditions consistent with outside weather. Frequently transition between ambient and refrigerator / freezer temperatures. Occasional regional travel with ACFB team members may be required.

Expectation:

We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness, and teamwork to advance our mission: To fight hunger by engaging, educating, and empowering our community.

Final Thoughts:

Do not meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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