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Form of workCompany Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
We have an exciting opportunity for an Operations and Compliance Reporting Analyst to join our growing team. In your role, you will be responsible for the support and development of operational reporting, analytics and related reporting tools that will be used to monitor and drive process optimization and efficiency and Compliance for Brightspeed's regulated telecommunications network and its broadband infrastructure team. You will need strong business acumen and organizational skills with the ability to define and implement groundbreaking ideas and work within a fast-moving environment. You will be an essential member of our Broadband Office and will report to the Senior Manager of Broadband Infrastructure.
As an Operations and Compliance Reporting Analyst, you will have the following responsibilities:
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
BONUS POINTS FOR:
#LI-SS1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.
Diversity, equity and inclusionare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer
Videos To Watch
https://vimeo.com/681585068
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
We have an exciting opportunity for an Operations and Compliance Reporting Analyst to join our growing team. In your role, you will be responsible for the support and development of operational reporting, analytics and related reporting tools that will be used to monitor and drive process optimization and efficiency and Compliance for Brightspeed's regulated telecommunications network and its broadband infrastructure team. You will need strong business acumen and organizational skills with the ability to define and implement groundbreaking ideas and work within a fast-moving environment. You will be an essential member of our Broadband Office and will report to the Senior Manager of Broadband Infrastructure.
As an Operations and Compliance Reporting Analyst, you will have the following responsibilities:
- Provide operational and process support to the field operations, mass markets, network and customer services team supporting front line execution
- Maintain the accuracy of the regulatory and broadband grant compliance programs, including project changes, communications, reporting, and filing of compliance documents
- Prepare, review, and track all documentation, changes, and processes for Brightspeed's broadband grants
- Design and maintain operational guides and documentation to ensure consistency of broadband operations across all projects
- Review and validate record detail and reports to ensure performance results for the regulated and non-regulated broadband networks are calculated in compliance with applicable state and federal requirements
- Work across various internal organizations to review potential process changes that may have performance-impacting results. Proactively assist those organizations to ensure changes do not result in the company being out of compliance with regulatory requirements.
- Monitor remedies and penalties to ensure compliance with regulations
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
- Bachelor's degree or equivalent practical work experience
- Experience with operational and project management systems and applications within the network and communication industry
- Strong communication and interpersonal skills
- Customer-centric mindset
- Excellent oral and written communications skills
- Exceptional organization and problem-solving skills with the ability to articulate via written and oral communication
BONUS POINTS FOR:
- Experience with project/program management
- Experience working in or interacting with a legal organization
- Telecom/Cable/Internet Service Provider industry experience
#LI-SS1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.
Diversity, equity and inclusionare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer
Videos To Watch
https://vimeo.com/681585068
