Operations / Account Manager

This Connecticut snow & ice management company was founded in 1986 and services the greater tri-state area. With a substantial fleet of vehicles and equipment, managed by dedicated professionals, this organization is known for its reliability, dependability, and performance.

The position

The Operations / Account Manager plays a critical role by performing a diverse set of responsibilities that help advance the organization forward. This role uniquely combines sales, account management, and operations management.

Responsibilities

• Develop and maintain meaningful relationships with prospects and clients
• Network to develop new and enhance existing relationships
• Sell new business to achieve sales goals
• Solve customer concerns
• Collaborate and communicate effectively with internal and external stakeholders
• Assure customers receive excellent service
• Manage and oversee certain elements of operations
• Be dependable, reliable, and accountable
• Other tasks and responsibilities as necessary to advance the company’s objectives

Requirements

• Ability and willingness to perform a very diverse set of responsibilities
• Sufficient snow industry experience (preferred)
• Strong industry network, connections, and working relationships (preferred)
• Sufficient experience managing business relationships and accounts
• Sufficient experience and ability developing new business
• Snow industry certifications, or willingness and aptitude to obtain after hire
• Sufficient experience, proficiency, and aptitude to quickly learn software and
• applications
• Able to represent the company in a very professional manner
• Strong relevant business aptitude
• Strong understanding of relevant vehicle and equipment fleet
• Must have excellent verbal and written communication skills
• Able to handle a diverse set of responsibilities that span across multiple areas of the
• business
• Valid driver’s license with acceptable driving record

This description is for informational purposes and not intended to be an all-inclusive list of responsibilities or requirements. Furthermore, responsibilities and requirements may change to accommodate the needs of the business. Employment is at-will.

Business Resources One (BR1) is contracted by our clients to provide recruitment outsourcing solutions.

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