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SalaryPARKWAY BANK
Location: 4800 N. Harlem Avenue
Harwood Heights, IL 60706
Hours: M/T/Th/F: 8:00 a.m. - 4:30 p.m.
Wednesday: 8:00 a.m. - 3:30 p.m.
Hours may change based on needs of the Bank
Parkway Bank is looking for an Operational Risk Analystat our Harwood Heights, IL location. This is an ONSITE position; not remote. We are a locally owned and operated financial institution committed to offering the best in customer service, financial products, and services. We maintain a strong presence in our communities through donations, volunteer work, and education. Come be a part of our growing team!
The primary function of this position is to support the BSA/AML Officer and Fraud Loss Prevention area by conducting quality control reviews of new business customer accounts. This position will perform investigations or transaction monitoring activities and review Prime Compliance Suite alerts to identify suspicious activity in association with the Bank Secrecy Act (BSA), USA Patriot Act, and other Anti-Money Laundering (AML) regulations.
This position is also responsible for back up coverage for processing legal document requests within established time limits; researching and retrieving information with a high degree of accuracy; and processing checks received in payment of production invoices. This individual will provide information to customers, attorneys, federal, state, local government agents, and co-workers within and outside of the department.
Position Responsibilities:
- Review new customers and accounts after opening to ensure compliance with bank requirements and standards are met.
- Reviews Prime Compliance Alerts and communicates potential money-laundering accounts to BSA/AML Officer.
- Researches customer records when investigating a fraud case or potential money-laundering.
- Communicates information to customers, supervisors, and other bank personnel within bank guidelines for quality service, including professional appearance.
- Assists with the preparation of written communications such as what information is needed for enhanced due diligence files.
- Assists BSA/AML Officer and AVP of Operations to ensure that work is completed in a timely manner.
- Must have a good working knowledge of Operational Risk functions, including regulatory requirements, and be able to provide backup and training when necessary.
- Must be able to understand account opening procedures, and BSA/AML and OFAC procedures.
- Exercises judgment and decision making in problem solving
- Keeps customer and bank information confidential, especially information related to Suspicious Activity Reports (SAR’s).
- Must be able to read, understand, and communicate bank related documentation, including checks, transaction documents, memos, notices, training material, policies and procedures.
- Must have technical knowledge to run different software programs, such as Prime Compliance Suite.
- Process/perform initial investigation and provide responsive documents to Subpoenas and Summonses for documents, Public Guardian and attorney requests, Social Security Administration, and Department of Veterans Affairs requests, court orders and related legal requests.
- Keeps workstations and common work areas neat, orderly, and well-supplied.
- Maintains department supplies and equipment.
- Performs other duties as assigned.
Experience Required:
- Bachelor’s Degree in a business-related field
- Minimum two years previous bank operations experience or related work experience in BSA/AML
- In depth knowledge of bank operations and procedures required.
- Experienced with office software systems including Microsoft Word, Excel and Outlook
Skills and Abilities Required:
- Must be able to perform basic math calculations accurately
- Ability to read and understand bank documents
- Effective communication skills – verbal and written
- Effective problem-solving ability
- Judgment necessary to process transactions, solve problems and react to unusual situations
- Ability to keep all bank and customer information confidential
- Ability to work quickly and accurately in order to meet deadlines in a fast paced environment
- Analytical ability and detail orientation
- Ability to withstand pressure from customers, bank personnel, and deadlines.
- Ability to handle multiple priorities
- Effective customer service and sales skills
Parkway Bank is an Equal Opportunity Employer
Minority/Female/Disability/Veteran
