Operational Readiness Manager

As a member of the team you will be responsible for owning and overseeing multiple projects throughout the year to ensure utilities and teams are operationally ready to onboard new business into the firm.  

The role will involve managing projects to ensure teams are operationally ready to onboard, migrate or offboard business within the firm; interacting with stakeholders and service teams impacting clients; remediation of issues; and support implementation of solutions.

Your core responsibilities include:

• Interact with various teams and data sources to create/track project tasks required for numerous on-boardings, migrations, and off-boardings.
• Mange relationships and work directly with Utility/Hub specific virtual teams, build strong relationships with all global stakeholders
• Manage and Drive project deliverables, both day to day and long-term project based
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through
• Ad Hoc reporting / Analysis projects
• Create and refine Best Practices
• Understand and share Operation models and Standard Operating Procedures

·      Bachelor’s Degree (Accounting, Finance, Economics, or Business preferred) Fund Accounting, Custody or Business Management experience

·      Strong analytical, prioritization, organizational, and project management skills

·      Ability to manage multiple projects and processes in a dynamic environment

·      Possess strong organizational skills (ability to coordinate across multiple touch points and manage a broad array of tasks)

·      Control Minded, Team oriented and flexible, with an ability to take ownership over projects and proactively progress them through completion

·      Strong analytical capabilities, ability to synthesize data sets and identify key themes, process solutions (comfort in working from a top down and bottom up perspective)

·      Strong knowledge of Excel