Library – IT DevOps & Infrastructure

82021BR

Operating Systems Programmer, Library

None - Not included in the union (Yale Union Group)

Full time

Regular

Administration & Operations

Supervisor; Senior Associate (24)

Click here to see our Wage Ranges

Computing and Information Systems

37.5

Standard (M-F equal number of hours per day)

Outside of campus, within Connecticut

221 Whitney Ave
New Haven, CT 06511

Remote

The Operating Systems Programmer will participate in the implementation, automation, and support of physical and virtual infrastructure and systems for Yale University Library. The Operating Systems Programmer will have responsibility for critical services and storage in a 24/7/365 on‐call production environment. This position works closely and collaboratively with a wide range of staff in Library IT, stakeholders across the Library, Yale ITS, as well as with external partners and vendors. The Operating Systems Programmer is a member of the Yale University Library IT department, reporting to the Infrastructure Technical Lead in the DevOps and infrastructure unit. Participate in the build, configuration, and documentation of IT infrastructure. Maintain and support IT infrastructure, ensuring adherence to standards and service level objectives and minimum security standards. Perform defined processes and practices to support the network and ensure consistent and reliable operation to meet business needs. Provide user support and troubleshooting through established protocol; escalate as necessary. Contribute to documentation of incidents, internal processes, and procedures.
DEIA Commitment in Recruitment: Yale University Library serves a diverse staff, campus, local, and global community and is deeply committed to advancing its goals for equity, inclusion, and accessibility. This commitment is reflected in our mission, strategic directions, staff values, initiatives, and scholarly activity. To support our goals for staff recruitment, retention, and development, Yale Library invites applications from candidates who have a proven commitment or demonstrated success with supporting diversity and inclusion through their work, service, research, and/or teaching.
This is a remote work opportunity.

1. Provides technical expertise in resolving user system deficiencies and determines appropriate action. 2. Provides system services and analyze system performance for stakeholders and intended end users. Performs all activities necessary to activate a new operating system or new release of an existing system, including analysis, design, implementation, and related documentation. Analyzes systems performance and modifies programs to increase the efficiency of the operation. Reinstates integrity of system as quickly as possible following an outage in order to minimize item and data loss. 3. Recommends and authorizes system upgrades and software installations. 4. Designs, develops and implements new system tools. 5. Analyzes execution time of commonly used instruction to identify and replaces those that are inefficient or slow to operation. 6. Analyzes, evaluates and takes steps to circumvent problems and restores systems to operating condition. 7. Contributes in the determination of specifications and determines the combination of options needed to tailor an operating system to meet the business needs. 8. Conducts training and user education. 9. Researches new technologies, processes, and methodologies. 10. May perform other duties as assigned.

Bachelor's Degree in a related field and a minimum of two years of related work experience or an equivalent combination of education and experience.

Demonstrated ability with UNIX/Linux Operating Systems and utilities, tools and applications used to deploy, configure, document, secure, and maintain systems and applications.

Demonstrated ability with at least two of the following: automated build and deployment, automated configuration management, enterprise monitoring systems, web servers, Java application servers.

Excellent communication skills in order to collaborate as a knowledge leader in the specification, design and deployment support of UNIX infrastructure. Demonstrated ability to develop and document complex procedures

Demonstrated ability with scripting languages, such as Python, Perl, Bash.

Excellent organizational and communication skills.

Experience with ITIL or similar IT process management frameworks. Experience and understanding of development tools – (e.g. git, Jenkins, etc…) Experience working with enterprise monitoring solutions (e.g. AWS Cloudwatch, Dynatrace, NewRelic, etc..) Experience with Ansible(Tower, AAP, etc…)

No

No

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Yale University is a tobacco-free campus