Job Summary
- The MA is responsible for the care of patients and to achieve the goals of the facility as directed by the Physician/Medical Provider.
General Accountabilities
- Medical assistants are responsible for efficiently assisting the Medical Providers by performing a range of administrative and clinical tasks, including:
- Completing check in processes including collecting patient balances
- Prepare patient care rooms for examination
- Measure vital signs, and record information on chart/EMR.
- Perform invasive and noninvasive diagnostic tests including eye exams, electrocardiograph, pulse ox, peak flow and or spirometry, inhalation treatment equipment and blood draws.
- Perform, collect and label CLIA-waived lab tests for send out
- Perform both DOT and Non-DOT urine drug and alcohol tests
- Remove sutures/staples and change sterile and non-sterile dressings.
- Responsible for patient centered communication including:
- Discussing patient balances
- Explaining the procedure and treatments that will be performed
- Immediate service recovery for patients that are not satisfied
- Other responsibilities of the Medical Assistant include:
- Clean and sterilize both instruments and equipment after use.
- Assist in maintaining adequate level of supplies and instruments for use by the facility.
- Demonstrates the safe operation of equipment and machinery and follows procedures for reporting and correcting an unsafe situation.
- Demonstrates the importance of continuing education to the performance of responsibilities and growth in profession.
- Participate in Quality Improvement and Mandatory education/training programs.
Job Qualifications
- High school graduate or equivalent
- Some medical experience.
- BCLS certification.
- Ability to work all shifts including day, night, and weekend hours as needed.
- Basic computer skills; including familiarity with electronic medical records.
- Detail oriented with excellent interpersonal communication skills.
Environmental and physical requirements
- Candidate must be able to read, write and speak English fluently, have cognitive skills for math, reading, filing and sterile technique skills.
- Communication skills to deal well with employees, patients, families and Physician/Medical Providers.
- Vision for near, mid-range, far and accommodation. Hearing for low, medium, and high pitch.
- Job requires physical ability for long-term standing, occasional sitting, crouching, kneeling, frequent walking, reaching with reaching above head and below waist.
- Job risks include exposure to blood and body fluids (high), contact with chemicals, lifting of 30 - 40 pounds, and exposure to infectious disease.