Address
Form of work
SalaryResponsibilities
Select and gather products for customers’ on-line orders in the most efficient manner with attention to freshness and quality
Assemble customers’ on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up
Provide a positive customer service experience that makes customers want to return again to on-line shopping
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety
Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
Adhere to local, state, and federal laws, food safety procedures, and company guidelines
Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones
Initiate and complete selection process for customers’ on-line orders
Read and follow directions given in the note section
Ensure quality and freshness of all items chosen
Communicate with customers via a portable phone and respond to calls in a professional and timely manner
Retrieve each customer’s order from all staging locations and ensure order accuracy
Process the orders through the point of sale (POS) system
Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
Scan and bag orders on the go while following all bagging standards
Communicate any substitutions or exceptions to customer’s order at time of pick-up
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
Perform required opening and closing procedures
Learn and adapt to new and improved processes
Assist in training new e-Commerce team members
Meet/exceed productivity standards
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekends as needed
Work Location: In person
