Address
Form of work If you desire to work on a customer service-oriented team with enthusiastic and motivated colleagues, then look no further! This position offers a collaborative work environment and is an exciting and rewarding opportunity!
The Department of Health Care Services (DHCS), Office of Legal Services (OLS) is seeking a permanent, full time Associate Governmental Program Analyst (AGPA) to join the OLS team. The AGPA acts as a subject matter expert (SME) and a centralized administrator for OLS division-wide software systems, such as Relativity. The AGPA performs a broad range of electronic discovery (e-discovery) and complex litigation support duties for the OLS. The incumbent manages systems operations, supports program integrity efforts, develops and maintains business processes and reporting, collaborates with ETS on systems updates, provides administrative and technical support, develops user curriculum and training materials, and provides technical assistance and training. The incumbent also acts as a back-up and support resource for other OLS technology systems, such as ProLaw.
In this fast paced and dynamic environment, the incumbent acts independently to perform functions in support of office-wide technology systems. The incumbent will establish training curriculums, standardized policies and procedures, and support office-wide utilization efforts.
A written assessment may be required as part of the selection process for this recruitment.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ's). Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ's can be found here: https://www.calhr.ca.gov/state-hr-professionals/pages/1441.aspx
This is position is eligible for telework. Please refer to the duty statement attached below and the "Working Conditions" section on this Job Control for additional information.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is located in the heart of downtown Sacramento, at 1501 Capitol Avenue, within walking distance to the CA State Capitol Park, several restaurants, farmers markets, community events, and public transportation.
This position requires extensive use of a desktop/laptop computer, computer monitor, mouse, keyboard, and telephone throughout the day. Persons appointed to this position may be reasonably expected to be able to sit and/or stand for a long duration.
This position may participate in part time (office centered) telework in accordance with DHCS Telework Guidelines.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
Position Details Job Code #:
JC-414533
Position #(s):
803-030-5393-XXX
Working Title:
OLS Systems Liaison - Relativity (Hybrid)
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
DHCS is California's health care safety net, helping millions of low income and disabled Californians each and every day.
The purpose of DHCS is to provide the most vulnerable residents access to affordable, integrated, high-quality health care. Our vision is to preserve and improve the overall health and well-being of all Californians.
DHCS is a dynamic Department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
The Office of Legal Service (OLS) provides comprehensive legal support and services to DHCS programs and its employees. The Office of Regulations (OOR) which coordinates the development and promulgation of DHCS regulations, is also part of the OLS.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/26/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Attn: Certification Technician
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Benefits
From employee pensions managed by the California Public Employees Retirement System (CalPERS) to health, dental, and vision plans, slate employment offers you many benefits. As a U.S.-based government organization, employment at DHCS currently qualifies for Public Student Loan Forgiveness (PSLF). The Savings Plus Program provides additional opportunities to save for retirement with 401(k) and 457 Plans. Utilize the link below to view additional benefits available to eligible state employees.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Kimberly Roberts
(916) 345-8247
Kimberly.Roberts@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
A completed state application (STD. 678) and any documents list under "Required Application Documents" must be submitted with your application package. Applicants who are relying on additional documentation (e.g., transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under "Additional Documentation) must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD. 678.
Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
Here is the link to the Exam Bulletin for the Associate Governmental Program Analyst (AGPA) classification: https://calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=4PB2402
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov.
For all other questions regarding your CalCareer account, please contact CalHR's CalCareers Unit at (866) 844-8671 or CalCareer@c hr.ca.gov.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules gov...
The Department of Health Care Services (DHCS), Office of Legal Services (OLS) is seeking a permanent, full time Associate Governmental Program Analyst (AGPA) to join the OLS team. The AGPA acts as a subject matter expert (SME) and a centralized administrator for OLS division-wide software systems, such as Relativity. The AGPA performs a broad range of electronic discovery (e-discovery) and complex litigation support duties for the OLS. The incumbent manages systems operations, supports program integrity efforts, develops and maintains business processes and reporting, collaborates with ETS on systems updates, provides administrative and technical support, develops user curriculum and training materials, and provides technical assistance and training. The incumbent also acts as a back-up and support resource for other OLS technology systems, such as ProLaw.
In this fast paced and dynamic environment, the incumbent acts independently to perform functions in support of office-wide technology systems. The incumbent will establish training curriculums, standardized policies and procedures, and support office-wide utilization efforts.
A written assessment may be required as part of the selection process for this recruitment.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ's). Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ's can be found here: https://www.calhr.ca.gov/state-hr-professionals/pages/1441.aspx
This is position is eligible for telework. Please refer to the duty statement attached below and the "Working Conditions" section on this Job Control for additional information.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is located in the heart of downtown Sacramento, at 1501 Capitol Avenue, within walking distance to the CA State Capitol Park, several restaurants, farmers markets, community events, and public transportation.
This position requires extensive use of a desktop/laptop computer, computer monitor, mouse, keyboard, and telephone throughout the day. Persons appointed to this position may be reasonably expected to be able to sit and/or stand for a long duration.
This position may participate in part time (office centered) telework in accordance with DHCS Telework Guidelines.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-414533
Position #(s):
803-030-5393-XXX
Working Title:
OLS Systems Liaison - Relativity (Hybrid)
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
DHCS is California's health care safety net, helping millions of low income and disabled Californians each and every day.
The purpose of DHCS is to provide the most vulnerable residents access to affordable, integrated, high-quality health care. Our vision is to preserve and improve the overall health and well-being of all Californians.
DHCS is a dynamic Department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
The Office of Legal Service (OLS) provides comprehensive legal support and services to DHCS programs and its employees. The Office of Regulations (OOR) which coordinates the development and promulgation of DHCS regulations, is also part of the OLS.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/26/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Attn: Certification Technician
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - A Supplemental Questionnaire (SQ) document is required and must be included in order to be considered for this position. Applicants who do not include the required SQ may not be considered. The SQ response must be numbered and address each question separately; use Arial font size 12; and must not exceed two pages in total. Respond directly to the following SQ questions.
- Describe and provide three specific examples demonstrating your experience as it pertains to the Essential Functions listed within the Duty Statement for this position.
- Describe your experience as it pertains to at least three of the Desirable Qualifications for this position (listed below).
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Experience with e-discovery solutions for data management
- Experience with litigation or case management software systems
- Experience with the activities, functions and processes of a multifaceted legal office
- Ability to independently research and gather data; utilize reporting tools; analyze information; and evaluate results to choose the best solution, conclusion or approach
- Ability to communicate clearly both verbally and in writing as appropriate for the needs of the audience
- Innovative problem solving to resolve difficult technical problems; review technical information
- Experience in administrative and technical curriculum development and training
- Skills in multi-tasking and workload prioritization practices, with strong attention to detail
- Experience in providing a high level of customer service
- Ability to interact effectively, cooperatively positively with all levels of staff
- Dependability, initiative, punctuality, accuracy and excellent organizational skills
Benefits
From employee pensions managed by the California Public Employees Retirement System (CalPERS) to health, dental, and vision plans, slate employment offers you many benefits. As a U.S.-based government organization, employment at DHCS currently qualifies for Public Student Loan Forgiveness (PSLF). The Savings Plus Program provides additional opportunities to save for retirement with 401(k) and 457 Plans. Utilize the link below to view additional benefits available to eligible state employees.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Kimberly Roberts
(916) 345-8247
Kimberly.Roberts@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
A completed state application (STD. 678) and any documents list under "Required Application Documents" must be submitted with your application package. Applicants who are relying on additional documentation (e.g., transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under "Additional Documentation) must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD. 678.
Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
Here is the link to the Exam Bulletin for the Associate Governmental Program Analyst (AGPA) classification: https://calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=4PB2402
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov.
For all other questions regarding your CalCareer account, please contact CalHR's CalCareers Unit at (866) 844-8671 or CalCareer@c hr.ca.gov.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules gov...
