Job Description
- Learns and uses quality planning tools and analysis to formulate/facilitate quality plans for new products within the product delivery, order fulfillment or customer support processes.
- Learns and uses quality tools consistent with quality processes to enable the focus on prevention by identifying and performing activities to minimize risk.
- Investigates product and process quality related issues and recommends changes to control plans and/or prints. Gathers and analyzes data pertinent to quality tools in the Enterprise Order Fulfillment Process (EOFP), Enterprise Product Delivery Process (EPDP) and/or Customer Support Process (CSP).
- Performs quality audits, including supporting International Standards Organization (ISO) audits, and maintains quality manual. Inputs and maintains information in factory databases and systems.
- Monitors quality plan tracking system. Assists in reviews and investigations of warranty claim information.
- Will gain exposure to multiple manufacturing and assembly processes at Drivetrain Operations
- Work with cross functional teams such as Quality, Design, and Manufacturing Engineers, Supply Management, Material Flow and various other factions of the business
- Work with suppliers to ensure quality requirements are met
- Support 24-hour containment of Supplier Quality issues with the business unit
- Coordinate significant containment activities with the business unit to ensure containment is complete
- Drive corrective action initiation and closure for recurrences significantly affecting First Pass Yield resulting in line down time or significant repair
- Manage nonconforming reject material and provide support to the business unit
- Manage proper disposition and action of data related to Supplier Quality using SAP
- Support warranty initiatives driven from low-hour warranty and Quality Improvement Teams (QIT)
- Manage multiple demands for your time with competing deadlines and levels of urgency
- 1+ years of technical or engineering background
- 2 years of experience with problem solving, project management and data analysis
- Demonstrated time management and organizational skills
- Ability to work flexible hours to support business operations
- Strong computer skills, examples may be experience with SAP, Microsoft Excel and Outlook
- Knowledge of drawing and schematic interpretation, product models, geometric dimensioning and tolerancing
- Experience in the quality organization or experience using quality tools (root cause, SPC, PFMEA, control plans, etc)
- Proficient in the use of NCCA (Non-Conforming Corrective Action) and 8D problem resolution processes
- Over 2 years of experience in a manufacturing environment
- Previous TQE experience
- Bachelor's degree in an Engineering/Technology discipline or equivalent work experience in a Quality Engineering position