Officer - Events Security & Safety Supervisor - DLC

Overview: 
Foley Entertainment Group (FEG), the parent company for the Vegas Golden Knights (VGK), the Henderson Silver Knights (HSK) and the Vegas Knight Hawks (VKH) have set the standard for professional sports in the greater Las Vegas community. We are seeking highly motivated security staff to work at the Dollar Loan Center Arena in Henderson, NV.

Department: Security - The DLC
Job Title: Events Security Staff
Reports To: Manager, Security

Responsibilities:

• Preserves safety and provides assistance among guests in the venue
• Monitor and controls guests entering and exiting venue
• Monitors, enforces, and reports any violations of company policies, venue rules, and any applicable local, state, and/or federal laws.
• Interacts with guests, client of venue, and/or local law enforcement
• Quick reaction to responding to emergency situations, such as, threats, fires, safety hazard, medical emergencies, etc.
• Be proactive, respond to and resolve all customer complaints, requests, and inquiries
• Handle difficult fans and situations in a calm and professional manner

Required Knowledge/Skills/Job Qualifications:

• Must be able to be flexible at various posts and be/become knowledgeable in job requirements, policies, procedures
• Excellent Communication Skills - interpersonal, verbal, written, sales
• Problem Solver, Creative, Detail Orientated, Team Player
• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
• Ability to perform duties in a professional manner and appearance
• Ability to make independent and good judgement decisions within policy and procedures.
• Acute sense of judgement
• This job requires constant walking, climbing stairs, sitting.

Requirements: 

• A valid TAM card
• High School Diploma or GED
• Must be at least the age of 21 years old
• Candidates must pass a background check
• Able to have a flexible schedule to work any shift including weekends, holidays, last minute coverage.

Our Culture:

• No ego, 'We' not 'Me' approach to everything we do
• Positive energy
• Relentless work ethic
• Always advance
• Never retreat