Office Work Aide

Overview

• Up to $15.39/hr and $15.89/hr on weekends with differential.

Essential Job Functions

• Greets, assists, directs, and answers questions of residents and visitors. [3]

• Watches entrance door to maintain resident security and protect wandering residents. Redirect residents as needed.[3]

• Performs clerical tasks such as alphabetizing, sorting, typing using a computer or typewriter and using a calculator on a limited basis. Operates large copy machine, clears jams and assists other users when necessary. [3]

• Receives money, makes change and balances cash drawer. [3]

• Procures and maintains inventory of office supplies for the facility and verifies and processes related invoices.

• Answers incoming phone calls and transfers calls appropriately. [3]

• Takes appropriate measures in emergency medical or fire situations or in other threats to health, welfare or safety. [3]

• Maintains residents' rights and confidentiality of resident information; reports all suspected cases of resident abuse to the supervisor or Administrator. [3]

• Supports all aspects of person centered care. Respects and acknowledges individuality and uniqueness of residents. [3]

• Works safely and follows safety practices and standards of the facility; responsible for reporting or correcting any existing or potential safety or accident hazard. [3]

• Reports to work when scheduled, with minimum sick and/or absence call-ins. [3]

• In this public service position, employee is required to be courteous, cooperative and respectful at all times, with the public and clients. Also establishes and maintains a courteous, cooperative and respectful working relationship with other employees, supervisors and public officials.[3]

Physical demands: Sits at desk, uses hearing, near vision and fingering for typing and a calculator. Uses far vision for watching entrance door. Uses oral communication with clients, callers, and department staff. Sits, walks, stands, bends, reaches, pushes and moves about the office intermittently. Handles telephone, papers and manuals, etc., lifts files, and other office materials.[3]

RELATED JOB FUNCTIONS

• This job description is not intended to encompass every job duty or responsibility, but is only illustrative. This position is required to perform other duties as may be assigned or required. [3]

Tasks assigned to this position do not involve potential and/or direct exposure to blood or body fluids.

Risk Exposure Categories:

Knowledge, Skills and Abilities

• Knowledge of office procedures and business etiquette.
• Ability to convey good public image.
• Ability to relate appropriately to residents of the facility, staff and the public.
• Ability to act independently with minimal supervision.
• Ability to respond quickly to situations that may arise regarding wandering residents.
• Ability to speak clearly.

Training, Experience and Other Requirements

• Graduation from high school or GED or currently attending high school.
• Preference for individual over 18 years of age.
• Preference for some clerical training.
• Must have good work and attendance record.
• Availability for weekend, weekday and holiday work.
• Successful completion of background check as required by the Wisconsin Caregiver Law.

Benefits for this position depend on the number of hours worked.

• If the position is full-time, then benefits would be available.
• If the position is part-time, then limited benefits would be available (this would not include insurances unless 30 hours per week or more).
• If the hours are less-than-half-time, then there are no benefits available.