Office & Showroom Coordinator

What does it mean to work at Turf Design?

It means being immersed in a supportive culture that recognizes you as a key player at Turf Design. As a subsidiary of Armstrong World Industries, we are part of a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including medical, dental, life insurance, a generous 401k match, vacation and sick time, product discount programs, and many more.
• Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

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Reporting to the HR Generalist, the Office & Showroom Coordinator is responsible for general facilities & office management while also maintaining Turf's showroom and providing general support to the Sales Team before, during, and after Showroom events.

What's in it for you

• Ability to network across the company and learn from different departments.
• Dedicated training and development to help you grow in your role.
• Collaboration and an open friendly team environment.

What you'll be doing

Office Coordination

• Greets and hosts clients and visitors in a friendly and professional manner, acting as the "first impression of Turf."
• Acts as the main contact for facilities issues and events.
• Maintains office appearance, including organization, and cleanliness.
• Assists with the day-to-day management of the office.
• Coordinates, orders, and sets up catering for special and ongoing events, lunch & learns, in-house events, and staff events.
• Serves as general facilities manager, coordinating all facility maintenance (cleaning, repairs, security access, etc.) and liaising with theMart's property group, Vornado.
• Assists in the management of enrollments for building 'perks'/benefits for employees.
• Orders and maintains all office supplies and manages requests from employees.
• Maintains optimum stock levels of products & supplies for the office.
• Assists other departments with planning and coordinating special events.
• Assists with setting up new hires' desks, technology, building access, and more, as needed.
• Performs other duties and responsibilities as assigned.
• Provides internal and external support during Neocon.

Showroom Coordination & Sales Support

• Maintains overall product knowledge and can "speak the language" of design.
• Manages, facilitates, and oversees all aspects of the Showroom, including calendar and events.
  • Coordinates with company representatives and/or outside clients to solidify dates and times.
  • Manages calendar invites and time holds to all appropriate parties, ensuring events/appointments are not double-booked.
• Maintains food and beverage inventory.
• Maintains company product and SWAG inventory.
• Provides detailed and thorough showroom tours in the absence of the Sales & Marketing Teams' ability to attend.
• Coordinates and collaborates with internal teams to support showroom tours and events as needed.
• Maintains showroom appearance, including organization and cleanliness.
• Maintains the samples library.
• Coordinates with other managers to ensure the smooth functioning of the showroom.
• Provides event support and may be required to coordinate and oversee events outside of regular business hours. Support includes but is not limited to:
  • Ordering, receiving, displaying, and cleaning up food and beverage for company-sponsored events.
  • Managing access for outside vendors/parties when needed (e.g., bartender, catering, music/entertainment).
  • Coordinating furniture rentals through theMart when required for events.
  • Site staging for special events.
  • Coordination with janitorial services.
• Provides direct support during quarterly representatives training with itinerary creation, travel support, and additional needs.
• Provides support updating and maintaining aspects of the company website.
• Supports Sales and Marketing goals by helping to create sales and marketing collateral.

What will make you successful

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite and general computer functions
• Excellent organizational and time management skills with an ability to prioritize and multi-task.
• Professional and pleasant phone manner to service incoming and outgoing calls.
• High School Graduate or General Education Degree (GED) required

What will make you stand out

• Event planning, showroom management, and general office management, a plus.
• 1-3 years minimum experience working in the design industry

Supervisory Responsibilities: None

Travel: Minimal; approximately 10% including occasional travel to the Gilberts (HQ) Office.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Office Environment- This position operates in a professional office environment and is not exposed to adverse environmental conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. No PPE is required.
• Plant Environment - This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools, and other obstacles; intermittent loud noises; and dusty or dirty conditions. Required PPE includes hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection.

Why should you join Turf Design, a subsidiary of Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.