Office Professional

Title: Office Professional

Professional Experience: Preferred one year in medical setting, but not required

Tentative Start Date: January 8, 2024

ALO Family Counseling is expanding and you could be part of our continuing success story. We are a team of dedicated Clinical Counselors moving to a new home (from the westside of Wadsworth to the north side) and bringing our growing client base with us. We care deeply about our clients and workers and want to work with others who feel the same way. If that's you, keep reading!

Job Description

As our Office Professional, you are out in front, interacting with clients and their families in our office during the check-in/check-out process as well as on the phone, scheduling and following up on accounts. You are a backbone, ensuring that the office is in good condition and ready to serve the next person who steps through the door.

Typical Hours/Schedule

Flexible Schedule

In-Office (remote or hybrid not currently available)

4 days per week

10-15 hours per week

1 Evening a week

Basic Duties

• Provide outstanding customer service while maintaining strict confidentiality for our clients
• Make and receive calls related to client scheduling and accounts
• Create and maintain private files
• Conduct basic facility duties to maintain a clean and comfortable atmosphere

Desired Qualifications

• Strong, professional verbal and written communication skills
• Proficiency with Microsoft Suite of products
• Working knowledge of basic office equipment: PC, Printer, Phone System
• Experience in an office environment that values and requires confidentiality for our clients and their families
• Organization

Job Type: Part-time

Pay: $13.00 - $16.00 per hour

Expected hours: 10 – 15 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• Monday to Friday
• No weekends

Work Location: In person