This position is a multi-functional position that serves as an organizational and problem-solving contact in the office setting. Under supervision, supports staff, management, and/or medical personnel with executing specific duties essential to the service or business being provided by the department/office. These duties may include data entry, billing, recordkeeping, correspondence, patient contact, registration, time/attendance, scheduling of staff, contractors, patients, or customers, and monitoring/upkeep of equipment, technology, and/or supplies. May conduct and oversee clerical duties including answering of telephones, routing of incoming calls, problem resolution, and customer service. Other duties of a clerical nature essential to the specific business unit may also be included as assigned.
Job Requirements
High School Degree
Computer proficiency in MS Office
Medical terminology
Verbal & written communication
Customer service
Negotiation skills
Independent thinker
1-2 years experience Clerical in a related field
Job Responsibilities:
Other Job-Related Information
Working Conditions
Climbing - Occasionally
Hearing: Conversation - Consistently
Hearing: Other Sounds - Occasionally
Kneeling - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Frequently
Pulling - Occasionally
Pushing - Occasionally
Reaching - Consistently
Sitting - Consistently
Standing - Frequently
Stooping - Frequently
Talking - Consistently
Use of Hands - Consistently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Far - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
Excel: ALWAYS…
Respect: ALWAYS…
Value: ALWAYS…
Engage: ALWAYS…