Nursing Station Clerk 1, Operating Room

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:

CSEA

Job Summary:

The Department of Nursing at SUNY Downstate Health Sciences University is seeking a full-time Nursing Station Clerk 1, Operating Room.

Nursing Station Clerks 1 perform a wide variety of routine clerical duties in inpatient clinical settings where there is frequent contact with patients, families, physicians, and ancillary professionals. Incumbents of these positions greet visitors and direct them to appropriate locations; answer telephones; perform data entry activities; maintain daily and clinical logs; prepare, update, and maintain patient charts and files; fill out medication tickets and pharmacy requisitions; mail patient letters; and deliver supplies and records to an assigned unit. These positions are classified at the State University of New York (SUNY) Teaching and Research Center Hospitals and the NYS Veterans' Homes operated by the Department of Health (DOH). Incumbents in these positions perform various duties and functions in conjunction with the overall operation of a facility and/or location to which they are assigned.

Illustrative Duties

Patient registration:

• Greet patients and check them into the computer system.
• Verify patient demographic and financial information to ensure that a billable account is established; edit and correct registration errors.
• Generate paperwork; review pertinent information with patient.
• Notify nursing personnel or provider of patient arrival.
• Orient patient and/or family to unit by providing general information regarding the room, unit, and hospital; and serve as a contact person to patients and families.
• Pull and file patient charts; and maintain records.

Appointment scheduling:

• Obtain patient information for demographics, referrals, insurance, and authorization information.
• Schedule appointments per specialty practices and obtain previous medical records as needed on behalf of patients or at staff request.

Answer telephones and take accurate messages:

• Communicate patient problems and needs to appropriate representative.

Patient checkout/discharge:

• Make referral and/or return appointments in computer system.
• Obtain insurance authorization for visits and tests on behalf of patient.
• Enter lab and radiology procedure requests into computer system, provide line charge entry and encounter ticket coding, and reconcile and edit charge entries.
• Provide patient escort as needed.
• Assist in collection of insurance co-pays.

Encounter ticket management:

• Ensure that encounter tickets are completed appropriately and charges are submitted in a timely manner.
• Track missing charges when necessary.

General Clerical Support:

• Pick up and deliver supplies, and record to own corresponding unit.
• Check par levels of supplies, order and receive clerical supplies and equipment, and stock supplies into computerized stocking system and supply closets.
• Occasionally perform data entry to include meeting notes, assignment sheets, forms, and brief reports. This should not be a full-time activity requiring the speed and accuracy expected of an Office Assistant (Keyboarding).
• Accurately collect and record statistical data on patient activity, including no shows, cancellations, and procedure codes.
• Prepare routine reports, or assist in the preparation of reports by gathering data, tabulating results, and preparing simple charts.
• Check and record refrigerator temperatures in daily logs, in accordance with standard guidelines.
• Sort and distribute mail, keep appropriate records, and redirect mail as necessary.
• Serve as a member of various committees.
• Orient new staff to locations of supplies and procedure books.

Required Qualifications:

• Open Competitive: 1-year of full-time clerical, secretarial, or patient care experience in a health care setting, and selection/appointment made from the Department of Civil Service certified list of candidates whom have sat for the Nursing Station Clerk 1 exam and achieved a reachable score.
• Promotion/Lateral Transfer: 1-year of permanent service in a title allocated to Grade 5 or higher and satisfactory completion of a six-month traineeship.
• If the Civil Service List yields an insufficient number of interested candidates, qualified individuals may be appointed on a provisional basis pending their passing and receiving a reachable score on an established Civil Service List for the Nursing Station Clerk I title.

Preferred Qualifications:

Work Schedule:

Monday to Friday; 11:00am to 8:30pm 

Salary Grade/Rank:

Salary Range:

As per civil service guidelines

COVID-19 Vaccination Requirement:

  An approved COVID-19 vaccination.

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Equal Employment Opportunity Statement:

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at 718-270-3025.