Nurse Technician/Secretary - Outpatient Treatment Center - Full Time/Days - Req# 1929642768

Job Objective:

The Nurse Technician/Secretary performs various patient care activities and related non-professional services necessary in caring for the personal needs, safety and comfort of patient and assists in maintenance of a safe and clean environment under the supervision of the Registered Nurse. Nurse Technicians who have received orientation to and are competent to function in the role of Secretary I may as needed by the department function in this role in order to facilitate unit functions. In the cross trained role the Nurse Technician/Secretary will perform department secretarial tasks as well as various supportive duties.

Duties and Responsibilities:

Nurse Technician Essential Duties and Responsibilities

1. Provide patient care which includes accurate observations of the patient needs, reporting patient symptoms and needs to the Licensed Nurse.
2. High Degree of Involvement with patients and family members.
3. Maintains Proper Body Alignment at all times.
4. Assists in providing general routine patient care based upon the Registered Nurse's assessment and plan of care, adhering to accepted policies and procedures.
5. Performs basic patient care tasks such as hygiene, making occupied and unoccupied beds, provide oral care, peri care and hair care, assist with elimination, assist with feeding and feeding patients when necessary.
6. Assist with patient movement including range of motion, turning patients every 2 hours and positioning them in bed and assisting to the chair when applicable.
7. Transport patients by gurney, bed or wheelchair.
8. Removal and application of restraints.
9. Replace telemetry batteries and patches as requested.
10. Prevent skin breakdown.
11. Vital signs including pain level.
12. Assist with maintaining accurate intake and output
13. Participate in hourly rounding to assess patient needs and safety.
14. Assist in the facilitation of a quiet environment.
15. Procedures related to elimination including foley care, colostomy care, urostomy care and including but not limited to appliance emptying and changing.
16. Perform Cardiopulmonary Resuscitation as requested.
17. Perform Electrocardiograms
18. Ambulation with assistive devices such as crutches, walkers or gait belts.
19. Care of tubes and drains including Jackson Pratt, hemovac and pleurovac.
20. Use of equipment including intermittent compression devices, traction, scales and cast care.
21. Surgical skin preparation
22. Perform errands to facilitate work flow ie: take specimens to lab
23. Operates technical equipment safely and appropriately.
24. Demonstrates knowledge regarding special needs and behaviors of age specific groups.
25. Documents accurately in the electronic medical record, restraint record, belongings list.
26. Demonstrates knowledge of legal aspects of care, knowledge of legal documents pertinent to unit/area of care.
27. Knowledge of the computer system in use.

Secretary I Essential Duties and Responsibilities

1. Provides normal clerical support as needed to support unit functions such as copying, scanning, typing, filing, faxing and ordering of department supplies.
2. Assembles/maintains medical records according to hospital/unit practice.
3. Processes patient paperwork and prioritizes according to highest need.
4. Ability to learn required computer skills within orientation period and maintains competency.
5. Transcribes physician orders accurately, timely, and efficiently.
6. High degree of involvement with patients and family members.
7. Transports patients when required.
8. Performs errands when assigned to facilitate unit work flow; e. transports specimens to lab, acts as messenger to various departments, etc.
9. Answers telephones in a courteous manner and directs calls appropriately.
10. Assist in maintenance of safe, comfortable, and therapeutic environment for patients.
11. Assists as needed in completion of unit support record keeping, department reports and/or statistical sheets and department meeting minutes.
12. Maintains department specific certifications.
13. Maintains department inventories.
14. Operates technical equipment safely and appropriately.
15. Orders requisitions for a variety of hospital services.
16. Demonstrates knowledge regarding special needs and behaviors of age specific groups.
17. Answers call lights.
18. Thins charts as needed.
19. Copies charts for transfers as needed.
20. Rounds for discharges; assesses empty bed status.
21. Processes and coordinates information for team leaders and charge nurses as needed.

Non-Essential Duties

• Assist in special projects/assignments as needed

Knowledge, Skills and Abilities:

Knowledge

• Knowledge of basic nurse technician skills.
• Working knowledge of basic medical terminology or ability to successfully complete studies in medical terminology within six (6) months of employment.

Skills

• Clear and concise communication skills.

Abilities

• Ability to establish and maintain effective working relationships with staff, clinicians, and other health team professionals.
• Ability to accept responsibility for accuracy and response times to emergent and non-emergent requests.

Core Competencies: All AVH employees will effectively demonstrate these behaviors:

Accountability

Action-Oriented

Customer-Focused

Compassion

Effective Communication

Teamwork

Ethics & Values

Integrity & Trust

Education and Experience:

Education

• High school diploma or equivalent.

Experience

• Minimum one (1) year experience in an acute care setting preferred.
• Minimum one (1) year secretarial experience preferred.
• Minimum one (1) year experience as a nurse technician preferred.

Required Licensure and/or Certifications:

• Possess and maintain current certification in American Heart Association Basic Life Support (BLS) for Healthcare Providers.
• Possess and maintain a current California License as a CNA preferred.

AVH Conduct/Compliance Expectations:

• Ability to adhere with AVH Absenteeism and Tardiness Policy
• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PTO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with co workers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment necessary to carry out duties
• Ability to interpret and function under hospital and department policies and procedures
• Conforms with required and appropriate JCAHO requirements
• Conforms with and supports hospital quality assurance and improvement guidelines
• Ability to participate effectively in department and hospital staff education
• Display a willingness to work as a team player
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Supports and adheres to the values and mission statement established by the AVH Board of Directors
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its requirements; complies with duty to report behavior standard; demonstrates understanding of purpose for a Compliance hotline and the importance of seeking guidance from a supervisor or the Compliance Officer when in doubt regarding a possible compliance issue
• Ability to follow the Code of Business Conduct (Standards of Business Ethics and Integrity)

Physical Requirements and Working Conditions:

(Please reference key physical and working conditions)

• Work often performed under demanding, emotional, and physical conditions. Accepts additional workload during times of unexpected circumstances (e.g., high activity, high census, and sudden emergencies).

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.