Nurse Manager Care Coordination

Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area’s largest and most comprehensive medical centers. Dedicated to the community’s well-being our staff and volunteers provide excellence in care for our patients each year. Mercy San Juan Medical Center has received recognition for being a Comprehensive Stroke Center and Center of Excellence for Bariatric Surgery along with Certificates of Excellence in Perinatal Care Hip- and Knee- Replacement.

Nurse Manager of Care Coordination / Case Management

As our Nurse Manager Care Coordination Manager at Mercy San Juan Medical Center, you'll report to our Director of Care Coordination and oversee a department of 28 FTEs (RNs and CCA). In this role you will be responsible for the oversight of daily operations to ensure efficient and compliant departmental execution of the organization’s Care Coordination goals and key performance metrics. These duties include: staff performance management, reviewing or gathering of data to promote performance improvement, participation in or facilitation of meetings or projects related to departmental functions.

You will communicate the organization’s goals to the staff as we constantly seek to improve patient experiences, reach out to our community, and deliver quality care. At the same time, you will advocate for your team by bringing any issues, requests, or new ideas from them to leadership.

Principal Duties and Accountabilities:

• Manages areas including organizing and executing all activities, staffing, performance improvement in the delivery of clinical services (such as LOS reduction), and reports needs within the Medical Center and Dignity Health, as well as government and regulatory reporting.
• Implements Care Coordination activities according to the needs, requirements, and policies of the Medical Center, the affiliated medical groups and health plans, Dignity Health, any Federal and State agencies, and according to standard practices of the professions under the manager’s accountability
• Oversees the department in an efficient manner to ensure timely and compliant Care Coordination, discharge planning, utilization review and social work interventions resulting in quality patient care.
• Consults and collaborates with other managers, physicians, administration, and community based healthcare workers regarding care management issues identified through corporate or facility initiatives and current literatur

We offer the following benefits to support you and your family:

• Health/Dental/Vision Insurance
• Flexible spending accounts
• Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
• Adoption Assistance
• Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Retirement Programs
• Wellness Programs

Education and Experience:

• Current CA RN licensure
• Minimum of three (3) years experience in Care Coordination or Case Management.
• Bachelor's degree in Nursing or experience equivalent required.

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