Nurse Intern

Attitude
Maintains a consistent, friendly, and courteous approach to everyone.
Recognizes diversity, acts respectfully, and appreciates that all individuals are unique.
Ensures own conduct, conversations and tone will only reflect positively on our organization.
Does not accept unprofessional body language, conduct or rudeness.
Accountability
Always treats our customer as our priority.
Works diligently to fix problems immediately or find someone who can.
Admits mistakes and apologizes when needed; avoid becoming defensive, blaming others. Or making excuses.
Respects the time and talents of others by responding promptly to requests, emails, and voicemails.
Ensures that confidentiality is never compromised.
Demonstrates knowledge and integration of safety/risk management, infection prevention and performance improvement in daily work.
Has five (5) or less unexpected absence and reporting to work late during evaluation period.
Appearance
Follows the hospital's dress code, always presenting a professional image.
Always wears name tag that is easily read by our customers.
Maintains an uncluttered, neat, and safe workplace.
Picks up trash, reports things promptly such as burned-out lights, overflowing trash, broken items, spills, etc.
Makes department or work area a welcoming environment.
Communication
Listens respectfully, avoids interrupting, and responds thoughtfully.
Explains to customers what will be done, what to expect and why. Always uses language they understand.
Actively communicates concerns and participates in problem solving.
Adheres to expected scripting:
Acknowledge
Introduce
Duration
Explain
Thank
Follows Spooner Health's telephone etiquette.
Does not use profanity, disrespectful language, derogatory personal comments or inappropriate voice volume.
Respects others personal space during conversation.
Teamwork
Supports co-workers, refrains from gossip and negativity as it erodes teamwork.
Responds to requests positively with clear expectations of what can be done to help.
Recognizes that everyone is busy and focuses on performance of own job, rather than the workload of others.
Is welcoming, supportive and helpful to all new employees.
Initiates and participates in the recognition of other's accomplishments.
Responds to call lights/customer requests that have not been answered and offers to help the customer; within their qualifications.
Demonstrates knowledge of the hospital's strategic plan, departmental goals, and 90-day plans and works with team to meet objectives.
Service
Positively reinforces Spooner Health's Mission.
Approaches each encounter as an opportunity to exceed our customer's expectations.
Anticipates customer's needs before they ask, because they might not ask.
Provides the same excellent customer service to co-workers as we do to customers.
Pays attention to detail.
Shows our customers that we value their time by communicating frequently with them.
Apologizes and explains delays. Actively participates in service recoveries.
Never makes the customers feel like they are an inconvenience.
Essential Functions
In collaboration with the Registered Nurse:
Provide basic nursing care related to safety, nutrition, hygiene, elimination, and mobility.
Take and record vital signs, including apical pulse rates.
Change dressings, sterile and non-sterile.
Administers medication, including IV medication, using the Five Rights and documents and communicates, clinical findings to the RN and Provider.
Urinary Catherization.
Perform wound irrigation, colostomy care.
Perform a basic physical assessment and initiate the admission assessment.
Insert, irrigate, and remove NG tubes.
Administer tube feedings.
Perform blood glucose testing.
Perform other nursing skills as defined by their school of nursing competency checklist or has demonstrated competency in under the supervision of the assigned RN.
Contribute to the development of a plan of care and supporting documentation.
Assist in the admission and discharge of patients, documenting the work completed.
Assist with patient education, documenting education provided.
Document pertinent information on the patient record with RN co-signature on Nursing Notes and other Clinical Documentation.
Assist patient with activities of daily living and personal cares, documenting the activities and outcomes.
Uses the nursing process to work in collaboration with the healthcare team, implementing and documenting individualized nursing plans of care, including discharge planning and patient/family teaching, incorporating age considerations.
Maintains a safe, comfortable and therapeutic environment for patients/families according to department/facility standards.
Cleans and maintains equipment and environment.
Responsible for cost-efficient use of equipment and supplies to provide quality patient care.
Seeks learning experiences - participates in education offerings and meetings, reads current literature.
Receives and provides feedback, both positive and negative in a mature, professional, and non-judgmental manner.
Demonstrates interpersonal skills that allow the individual to relate well to all patients/families, employees, referral agencies and the public. Supports/leads teamwork within a patient centered team.
Demonstrates self-motivation and good organizational skills.
Demonstrates excellent communication skills with written and oral communication.
Practices and maintains universal precautions while performing direct patient care duties.
Responds to emergency situations, demonstrating a calm demeanor and appropriate actions.
Identifies and takes corrective action of safety situations not consistent with routine operations of department/facility.
Complies with reporting requirements of patient rights and HIPAA concerns.
Contributes to an environment in which the patient care team can work cooperatively toward desired objectives.
Keeps current with new knowledge and information through formal and independent learning activities to ensure patients will receive up-to-date care planning.
Demonstrates competence performing job duties.
Demonstrates professional appearance and attitude that support Spooner Health's Mission, Vision, Values and Standards.
Attends all mandatory meetings and 75% of monthly staff meetings.
Completes mandatory/required in-services/trainings within the specified time.
Completes other duties, as assigned.
Demonstrates basic knowledge and use of computers by documenting delegated nursing duties, including passing medications and performing treatments.