Job Description
Now Hiring! Unarmed Post CommanderSecurity Officersin Santa Ana!
Job Type: Full-time
Overview: Direct Guard Services is hiring in Santa Ana, CA for Lobby Security, Lobby Ambassador, Post Commander and the highest level of Customer Service.
Qualifications:
- Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
- Must display exceptional customer service and communication skills
- High school diploma or equivalent required
- At least 18 years of age
- Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
- Must be able to read and understand all operating procedures and instructions
- Must be able to obtain a valid Guard License as required in the state for which you are applying
- Ability to maintain satisfactory attendance and punctuality standard;
- Neat and professional and well groomed appearance
- Ability to provide quality customer service
- Ability to handle both common and crisis situations at the client site, calmly and efficiently
- Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
- Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
Responsibilities
- Schedule: Full Time Day Shift – Monday through Friday – 7:00AM to 3:30PM
- Critical thinking - working well under pressure
- Must perform exterior / interior patrols
- Greet and direct customers/ vendors to the right department
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter
Salary:
$18- $20 Hourly
*Depending on Experience**
- Referral Incentives*
-$250 signing bonus*