Non-Medical Case Manager

Come launch the next step in your career where America launched its Space Program. Brevard Health Alliance, Brevard County’s only Federally Qualified Health Center, is currently recruiting for a Non-Medical Case Manager to join us in the heart of Brevard County’s Space Coast. Since 2005 our focus has been on putting the “community” in Community Health while delivering healthcare to more than 60,000 unique patients annually.

Brevard Health Alliance offers competitive salaries, a comprehensive hiring package that includes Medical, Dental, Vision, Short and Long-term Disability Coverage and a 401K with company match, a generous personal leave program, a National Health Service Corps (NHSC) Approved Site for Loan Repayment and Qualified Employer for Public Service Loan Forgiveness, tuition assistance for continuing education, professional development, and the opportunity for upward mobility.

We are expanding, we are growing. If you would like the genuine opportunity to make a profound difference in the delivery of primary care and community health, we invite your interest and application after reviewing the specifics and requirements for the Non-Medical Case Manager listed below.

POSITION SUMMARY

To provide superior quality, competitive value, and outstanding service by assuming responsibility for the overall patient experience as it relates to the Ryan White and HIV programs throughout Brevard Health Alliance. This position shall provide coordination, guidance, and assistance in improving access to and retention of needed medical and support services to mitigate and eliminate barriers to HIV care services. They are responsible for all eligibility determination activities, enrollment/re‐enrollment in RW, and assistance in determining eligibility for other benefits. They are responsible for performing an assessment of the client’s need for Medical Case Management (MCM) as part of the intake/eligibility determination process.

GENERAL EDUCATION REQUIREMENTS

A bachelor's degree, preferably in social work, nursing, or psychology, or other related field and at least 3 years of Case Management experience in healthcare delivery system strongly preferred. A bachelor's degree may be waived if the candidate has 5+ years of case management experience.

ADDITIONAL QUALIFICATIONS

• Knowledge of Medicare, Medicaid, and other state or federal funded assistant programs for eligible individuals
• Knowledge of HIPAA and ability to implement privacy and confidentiality practices
• Excellent customer service and interpersonal skills
• Excellent time management and organizational skills
• Ability to demonstrate superior teamwork behaviors
• Ability to work independently
• Proficient in MS Office and data entry programs
• Sensitive to confidential health information and HIV/AIDS related issues and controversies
• Outstanding communication skills, oral and written
• Cultural competency in working with a diverse population
• Knowledge and Experience with the Ryan White grant program (preferred)

PRIMARY ACCOUNTABILITIES

• Screen for initial eligibility for the Ryan White grant program and annual renewals
• Client Assessment and Enrollment into grant‐funded services
• Assist clients with referrals and service needs to internal and external community members.
• Development of comprehensive, individualized service plans
• Collect data and enter into CAREWare data system in accordance with the time frame as stated in the CAREWare Data System Policies and Procedures as set forth by the Data Manager
• Participate as required in Quality Management and Quality Improvement activities.
• Perform other related duties as assigned
• Takes ownership and represents Brevard Health Alliance’s mission and organizational goals established by the executive committee. These include, but are not limited to: Productivity, Quality, Patient Satisfaction, and Employee Retention. It is the duty of each BHA employee to incorporate these goals into all daily work routines and strive to achieve and surpass all goals by working as a team. The mission and goals of BHA will be incorporated into each associate’s Key Performance Indicators and will be evaluated on a monthly and quarterly basis.