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Title: Field Consultant
Location: Philadelphia, PA/Boston, MA
Job Type: Full Time 2 Month Assignment
Who We Are
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
The Field Consultant will be responsible for contacting multiple collision centers in-person daily, reviewing the benefits of the Nissan Wholesale Advantage Program with each collision center, and encouraging the centers to place orders and begin earning rebates.
The Field Consultant will be responsible for the following:
Visiting multiple collision shops in a defined territory daily
Meet with decision makers explaining the benefits of the Nissan Wholesale Advantage Program
Assist collision center with program enrollment if not currently enrolled
Encourage collision centers to utilize the program and OPS ValueTrax when providing estimates to facing dealer
Instruct collision shop personnel on how to submit repair requests into OPS ValueTrax system
Follow up email and phone contact with collision shop if needed
Complete detailed Collision Center Contact Reports
Qualifications:
OEM Parts experience preferred
OPS ValueTrax/OEC CollisionLink system knowledge preferred
Excellent communication and computer skills
Background in Wholesale Parts and/or Collision Center operations:
Knowledge of Collision Center estimating software ( CCC, Mitchell, OPSTrax, Collision Link)
Previous experience as a Collision Center Manager, Estimator or Automotive insurance Estimator/Claims adjustor.
Currently working MDO such as Caliber, Gerber, LKQ WorldPac, etc.
The Consultant will need to be available and have the desire to travel 90% of the time. Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication, and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Please note, MSXi did not provide any salary data for this position. If there is a salary range included in the posting the data was estimated by the job posting site and does not reflect our company's actual salary ranges. Actual starting salaries are determined based on job requirements and level of experience.
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