Job Description
At WeDoTrash, we exist to offer communities peace of mind that while theyre busy with life, well take care of the trash. As a leading provider of doorstep trash and recycling services to the multifamily industry, we offer more tailored services to each apartment communitys specific needs. We work tirelessly to earn our clients trust and partnership by solving their problems, being consistent, and accelerating results.
As a company, we are a resilient team that trusts one another and has fun together. At WDT, we keep the needs of our clients, their residents and our team members at the heart of our work, to positively impact all we encounter.
What You Get To Do
The ideal person will meet challenges with consistency and reliability through excellent service, while helping maintain and improving the customer experience. You will be the face of the WeDoTrash organization to the community and the conduit between the company and our clients. You will have the opportunity to join a fast-paced operation and growing company and share in the satisfaction of building a great company that is well respected by our customers and their residents alike.
The Position - Night Time Supervisor
Expectations
The Night Time Supervisor (NTS) is expected to be reliable, follow all company policies and show consistency in their work. As the face of the company, it is imperative that the NTS show-up ready to work and always act with a professional manner while on duty.
- The NTS will be a self-starter that takes initiative and needs little supervision.
- Self-confident, coachable and able to coach others.
- Optimistic in the opportunity to succeed and persistent in your pursuit
- Unwavering work ethic, integrity and sense of accountability
- Ability to resolve conflicts and overcome objections
- Customer service experience and/or strong customer service focus
- Proficient in basic computer skills, i.e. Microsoft Word, Excel, Internet usage (e-mail), Mobile Apps
- Excellent organizational and leadership abilities
Duties & Responsibilities
The NTS position reports to the District Manager (DM) or the Regional Manager (RM). The NTS is responsible for nightly door-to-door collection of trash and recycling items within assigned apartment communities as well as reporting operations to the property manager.
- Perform onsite doorstep trash service
- Oversee customer support for assigned communities
- Promote and enforce safety
- Complete administrative work associated with the position
- Submit daily reports as directed by manager
- Inspect and maintain trash compactors, breezeways, stairs and floors according to WeDoTrash standards.
- Cleaning around all dumpsters and ensuring operation of compactor/compactors, picking up loose and bagged trash from around the compactor area.
- Cleaning and clearing trash and debris from chute rooms, trash rooms and dumpster areas.
- Document and report all property hazards and resident non-compliances through mobile app
- Assist in hiring of STMs as requested by manager
- Supervise the work of STMs as requested by manager
- Perform site visits as requested by the manager
- Other duties and activities as specified by the manager
Benefits
- Weekly flat rate pay
- Opportunity for career advancement
- Flexible evening work hours
- Work out while you work: must be able to lift and carry up to 30 lbs, climb stairs and walk
- Must have reliable transportation, valid drivers license and proof of insurance
- Interact with a variety of residents and onsite property management
- Flexibility to assist at a variety of local communities
- Opportunity to work outdoors
- Work independently
- Listen to music/podcast as you work
- Work with culture focused company; recently named in top 15 best places to work in multi-family
Qualifications and Special Conditions of Employment
- Must be at least 18 years of age.
- Must have open bed truck with valid insurance
- Must be authorized to work in the United States.
- Must be able to speak and write in English
- Must pass a background check
- Must have a Smart Phone with a data plan and ability to download apps.
- Must have a valid drivers license and ability to operate a motor vehicle.
- Ability to lift and carry up to 30 lbs.
- Flexibility to work during collection hours. Must be available to start at 8 PM
- Ability to work outdoors and work/drive in changing weather conditions.
- Ability to climb stairs, walk distances, and be exposed to trash odors.