Night Auditor

Job Summary:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions, providing exceptional guest service, and maintaining the overall security of the hotel during the night shift.

Responsibilities:
- Perform nightly audits of financial transactions to ensure accuracy and completeness
- Verify the accuracy of guest accounts by reconciling charges and payments
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
- Assist with the check-in and check-out process for guests arriving or departing during the night shift
- Monitor and maintain the security of the hotel premises during the night shift
- Prepare daily reports summarizing hotel operations and financial activities
- Collaborate with other hotel staff to ensure a seamless guest experience

Requirements:
- Previous experience in hospitality management or a similar role preferred
- Strong customer service skills with a focus on guest satisfaction
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficiency in using phone systems and other office equipment
- Knowledge of hotel operations and night audit procedures is desirable

If you are a motivated individual with a passion for providing exceptional guest service, we would love to hear from you. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests.

Please note that this position requires working overnight shifts.

Job Types: Full-time, Part-time

Pay: From $10.50 per hour

Schedule:

• Night shift

Work setting:

• In-person

Work Location: In person