Comfort Suites, Bloomsburg, Pa (Located next to Lowe's)
We are looking for a professional, self motivated, friendly team
player to join our hard working Comfort Service Team. You must be able to
work independently and stay up all night! Provide excellent customer
service with a smile all shift long. Our Team is searching for someone
to learn and grow with a mind who seeks knowledge. Let us teach you
our passion of lodging, and commitment to the Comfort experience and
service for each guest.
Come see us in person meet a team member to fill out an application today!
Position Requirements
Report promptly to work.
Immediately greet guest and offer to assist with their needs upon
entering the lobby/front office area
Work effectively with other members of the Front Desk team to reach
business goals.
Register and assign guests to hotel rooms using the Property Management System
Establish method of payment and verify credit.
Make and confirm reservations via phone and in person.
Compute folios, collect payments, and make changes for guests using
the Property Management System.
Transmit, receive messages, and wake up calls using telephones or PMS system.
Respond to guest requests in a timely and courteous manner.
Perform security and safety checks throughout the shift.
Maintain safety of self, guests and company owned property at all times.
Completing operational paperwork efficiently and in a timely manner.
Cash control and paperwork.
Work and communicate with co-workers and other departments via verbal
and written manner.
Assist in the breakfast area including set up or take down of
breakfast; or assist guests with various needs throughout their stay.
Complete Light Housekeeping Duties in the Lobby Area including but not
limited to mopping, dusting, sweeping and window/door glass cleaning.
Ensure overall guest satisfaction and take appropriate steps to
resolve any guest issues immediately via Comfort Service standards, report
all incidents to supervisor or General Manager.
Perform other duties as requested by management.
Follow policies and procedures as outlined in training.
Successfully complete Comfort Suites Choice University training within
the first 30 days of employment.
Communication and documentation of vital shift information via
computer, log book and verbally to Team mates, Supervisor and General
Manager every worked shift.
Standing and ability to lift 25lbs required.
Job Type: Part-time
Pay: From $10.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
Work setting:
- In-person
Shift availability:
- Overnight Shift (Required)
Work Location: In person