Work a combination of Audit Shifts Midnight to 8 am and Evening Shift 4pm-12am;
We are currently seeking a Night Auditor to join our team at our hotel. The Night Auditor is responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift. This is a great opportunity for someone with a background in hotel management or hospitality to join our team.
Duties:
- Perform night audit procedures to ensure the accuracy of financial transactions, including balancing accounts and reconciling discrepancies
- Prepare daily reports, including occupancy reports, revenue reports, and guest account statements
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
-Cleaning back office
-Setting up breakfast as needed
- Gift Shop stocking/ inventory
- Assist with the check-in and check-out process for guests during the overnight shift
- Monitor and respond to phone calls and inquiries during the night shift
- Maintain a clean and organized Front Desk area
Qualifications:
- Previous experience in a hotel or hospitality setting preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of hotel management systems and phone systems is a plus
Benefits:
- Competitive salary based on experience
- Opportunities for career advancement within our hotel chain
- Employee discounts on hotel stays
If you have a passion for providing exceptional guest service and have previous experience in the hospitality industry, we would love to hear from you. Apply today to join our team as a Night Auditor!```
Job Type: Full-time
Pay: $18.50 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Every weekend
- Holidays
- Night shift
Work setting:
- In-person
Ability to Relocate:
- Baltimore, MD 21210: Relocate before starting work (Required)
Work Location: In person