Address
Form of work
SalaryText "MOA" To 952-679-6731 To Apply Now!
PURPOSE:To create an innovative and fun family entertainment experience utilizing specialized skills and abilities. Provide outstanding internal and external guest service at all times. Ensure a positive guest experience
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist leadership with booking, contacting vendors, ordering, scheduling, add ons, etc
- Direct contact for party family
- Responsible for setting up, decorating, cleaning up, and maintaining party area
- Pick up food and cupcakes from vendors
- Ensure parties begin and end with timeliness
- Ensure each party receives everything included in the package or any special requests
- Explain all the needed rules and policies for the party
- Ensure party is run in the sequence of the guest’s preference
- Help serve food, beverages, and cake to party guests
- Ensure the safety of party guests
- Prevent non-party members from entering the space
- Restock party supplies and party add-ons as needed
- Entertain guests in a professional, family friendly manner
- Perform to highest standards and act appropriately for family audiences
- Take direction from Team Leads and Supervisors
- Maintain cleanliness of work environments
- Regular, reliable and consistent attendance
- Follow all company and department policies and procedures
- Additional duties as assigned
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
- Represent Nickelodeon Universe and Mall of America with highest degree of professionalism
- Good listening skills when dealing with guests, coworkers and supervisors
- Ability to work as part of a team and in collaboration with other departments
- Ability to multi-task in a fast-paced, sometimes stressful environment
- An outgoing and energetic person that will entertain in a family party environment
- Prior experience as in a service position preferred, but not required
- May also be asked to train and perform as character performers
PHYSICAL JOB REQUIREMENTS:
- Stand/move about –Frequently, 90%
- Kneel/crouch– Periodically, up to 40%
- Reach at or above shoulder level – Frequently, 50%
- Reach at or below shoulder level – Frequently, 50%
- Handle/lift large items such as boxes/packages (up to 40lbs) – Frequently, 60%
- Bend/stoop/squat – Frequently, 50%
- Repetitive motions – Frequently, 30%
