Company

Mall Of AmericaSee more

addressAddressMinnesota, United States
type Form of workPart-time
salary Salary$27.6K - $35K a year
CategoryInformation Technology

Job description

Text "MOA" To 952-679-6731 To Apply Now!

PURPOSE: This position is responsible for providing exceptional guest service and quality coffee and food products to guests at Caribou inside of Nickelodeon Universe.


ESSENTIAL DUTIES AND RESPONSIBILITES:

  • Perform necessary tasks in setting up Caribou and serving food and drink items
  • Prepare Caribou drinks to with focus on quality, accuracy and consistency when making drinks in Caribou
  • Ensure Caribou standards are met concerning all drink and food products
  • Responsible for following food safety policies and procedures per the MN Health Code
  • Maintain knowledge of seasonal coffees, drinks and food items
  • Maintain product knowledge of food items, drink items and ingredients
  • Utilizing suggestive selling techniques to increase sales
  • Provide outstanding guest service by greeting guests courteously, uncovering their needs, and giving polite parting remarks
  • Ensure standards of personal hygiene, food safety and sanitation are met and maintained
  • Oversee safety and cleanliness of selling area
  • Answer general guest questions or direct guests to resources for answers
  • Ring and count out funds accurately and timely following established cash handling procedures
  • Maintain knowledge of current sales, promotions and discounts
  • May assist in other departments as needed, such as but not limited to, rides and retail
  • Regular, reliable and consistent attendance
  • Additional duties as assigned

REQUIREMENTS:

  • Must be at least 16 years of age
  • Must have outstanding guest service skills
  • Must possess basic math skills
  • Must have ability to work early mornings, evenings, weekends, holidays and some late evenings for private events

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

  • Previous cash handling experience preferred
  • Previous Barista, food service and guest service experience preferred
  • Basic knowledge of computers is preferred

PHYSICAL JOB REQUIREMENTS:

  • Stand and move - Frequently, 90% of time
  • Perform repetitive motion (using keyboard) - Frequently, 90% of time
  • Kneel and bend - Occasionally,30% of time
  • Reach at or below shoulder level - Frequently, 90% of time
  • Reach at or above shoulder level - Infrequently, 10% of time
  • Stoop/Squat - Infrequently, 10%
  • Lifting/carry up to 10 pounds - Occasionally, 30% of time
  • Lift/Carry up to 30 lbs - Infrequently, 20% of time
  • Ability to lift up to 50 pounds - Infrequently, 10%
  • Handle larger items such as boxes or packages - Infrequently, 10% of time

Refer code: 8375916. Mall Of America - The previous day - 2024-02-26 03:07

Mall Of America

Minnesota, United States
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