New Home Sales Counselor

Overview:

Traditions of America – a national leader in the development of 55+ lifestyle communities - seeks seasoned, motivated and talented New Home Sales Counselors in the North Hills of Pittsburgh. As a New Home expert, you will be rewarded as you guide home buyers though the exciting journey of building their new construction home from start to finish. Candidates must have excellent interpersonal skills, a "winner's" attitude, and demonstrate 3-5 years of success selling New Homes. Positions available in the North Hills of Pittsburgh. Must have prior New Home construction sales experience.

Principle Duties and Responsibilities:

The New Home Sales Counselor is responsible for achieving all community sales goals, including generating traffic, agreement of sales, customer satisfaction and serving as the main point of contact to deliver an exceptional customer experience from first visit to settlement. Responsibilities include but are not limited to:

Traffic Generation

• Consistently engaging the database, both new incoming leads and existing leads. A strong understanding of database filtering and the ability to generate customer lists to statically tailor outreach is required.
• Conduct regular appointment setting activities.
• Coordinate with the marketing team to plan traffic generating activities.
• Analyze engagement for mass e-marketing campaigns to hone prospect outreach.
• Log call volume each week in database.

Customer Service

• Create a welcoming, energetic atmosphere in the Welcome Center.
• Dedicate yourself to learning more about the motivations, dissatisfactions, future promise, and objections for every prospective customer.
• Maintain correspondence with the customer throughout the entire homebuying journey.

"A Mindset of Excellence"

• Monitor and maintain appearance of Model Homes, community entryway, and signage.
• Demonstrated excellence in Microsoft Office Suite, Adobe, DocuSign, and CRM systems.
• Strong knowledge of resale programs and financing options.
• Complete competitive analyses of surrounding communities and be knowledgeable on competitors offering.
• Effectively sell inventory when applicable, including Express Homes and Designer Model Homes.

Team Coordination:

We view the sales process at Traditions of America as highly immersive. The New Home Sales Counselor must be adept at involving other team members in the New Home buying decision process. Key team members and groups include but are not limited to: Designer, Community Manager, Lifestyle Director, Traditions Realty, Marketing, and Homeowner Ambassadors. The New Home Sales Counselor must be comfortable and thrive in this team selling environment.

Requirements:

• 3 - 5 years of New Home Sales experience.
• Experience with CRM.
• Must be able to walk rough terrain, climb stairs, and lift up to 15 lbs.
• Must be willing to work overtime occasionally at the last minute; working regular weekend hours is required. Days off will be either Tuesday/Wednesday or Thursday/Friday.

Supervisory Responsibilities:

This position reports directly to the Executive Vice President of Homebuilding and the Partners. The New Home Sales Counselor will work with sales administrators, prepare for weekly sales and community team meetings, customer meetings, and production updates. The New Home Sales Counselor also works with the on-site construction team on the status of homes and delivery schedule.

Compensation:

As a full-time employee of a nationally recognized home builder, this is a direct sales position with some of the highest compensation potential in the industry. This is a salaried position, with commission potential. This is a salaried position, with commission potential.

Compensation ranges from $100,000 to $300,000.

Exact compensation may vary based on skills, experience, and location.

General Information:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel.

The Candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple projects, competing tasks and demands and seek supervisory assistance as appropriate.

Traditions of America is an equal employment opportunity company.

Job Type: Full-time

Pay: $100,000.00 - $300,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• Do you have a PA real estate license?
• How many years of experience do you have in selling new construction homes?
• Do you have experience with Adobe?

Experience:

• New Home Construction Sales: 3 years (Required)
• CRM software: 1 year (Required)

License/Certification:

• Real Estate License (Preferred)

Work Location: In person