Job Title: Networks - Field Technician
Location: Austin TX 77041
Duration: 12 Months
Job Description:
Working with Network Infrastructure Engineers, the network field technician will perform server deployment and maintenance in our data centers. Deployment and maintenance consists of installing servers and switches in racks; un-racking servers and racking replacements; Ethernet, fiber and power cable wiring; replacing disk drives and memory; and diagnosing simple hardware issues.
The Network Infrastructure organization is responsible for one of the world's largest distributed platforms that handles a significant portion of the world's Internet traffic. Our Network Infrastructure Engineers build and maintain Akamai's worldwide network. You will work closely with field technicians, ISPs, equipment vendors, and internal operations and engineering staff. You will start by helping to remotely diagnose hardware problems, facilitate server repairs, and manage Akamai's hardware assets. You will work closely with other internal teams in Akamai's Network Infrastructure group, translating requirements from network architects, network engineers and design engineers into specific deployment project plans, network designs and network packages. You will work with implementation managers, infrastructure delivery managers and network infrastructure engineers to ensure that these design plans and packages are implemented accurately and efficiently.
* Experience in a data center environment
* Ability to lift 50 -70 pounds and the ability to un-box and move equipment for several contiguous hours / days.
* Proficiency in both English and local language in country of assignment
* Must have reliable transportation. The job requires movement between locations that may not have access to public transportation.
* Must have a laptop, cell phone, driver's license, and a basic set of hand tools.
* Daytime (8 am - 5 pm, M-F) availability is preferred for training
* Night and weekend work may also be required at some points
Responsibilities include:
- Physical racking of equipment (rack prep, rack and stack, switches/routers, cameras)
- Run fiber, power and Ethernet cabling
- Replace disk drives and memory
- Diagnose simple hardware issues
- Box/unbox equipment including breakdown/trash
- Organize packages coming in/out of data center
- Location and processing of Overdue RMAs
- Conduct fiber work (scope, light meter, cleaning)
- Report damage packages to Logistics
- Comments to Suppliers: Locations - Candidates must be flexible to work at both sites.
- 5170 Westway Park Blvd, Houston, TX. 77041
- 11003 Corporate Centre Dr, Houston, TX. 77041
Work schedule:
- I would expect no less than 24 hrs at first, with potential for 40hr work weeks, as soon as Q2 or Q3.
Preferred experience from candidates:
- I would prefer a good deal of datacenter experience. This site will have quite a bit of fiber involved, as well as the need to use a terminal to access, and possibly even configure devices.