Network Technician - Morgantown, Wv

Overview
Pillar Innovations is an Industrial Solutions and Service Company with 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.
The general role of a Network Technician is to assist with hardware setup, customer network support, process and policy development, and network design/implementation for customer projects.
This position must be flexible and work extended hours as needed. The Network Technician will work primarily out of their assigned location.
Perks/Benefits

• Comprehensive Benefits
• Health/Life insurance
• 401(k) retirement plan
• Short/Long term disability
• Paid time off and holidays
• Paid lodging, per diem, and transportation provided for out-of-town work
• Employee focused work environment
  • On-the-job mentoring and training
  • Internal job postings
  • Performance and salary reviews
  • Employee feedback program
• Advancement through defined employee career paths
• Safety-first and drug free work environments
  • Bonuses and incentives for working safely
  • Company provided tools and basic safety equipment
  • PPE allowances with no restrictions on vendors
• Weekly pay with premium pay for Sundays and holidays
• Smart Money program with optional counseling to aid employees with financial goals
• Scholarship opportunities for dependent children

Responsibilities

• Management of IT infrastructure - Hardware setup, customer network support, process and policy development, and network design/implementation for customer projects.
• Management of Windows Servers, Active Directory and Office 365.
• Troubleshoot and support all IT connected devices
• Remediate Security vulnerabilities and perform/request appropriate action from respective items/teams
• Collaborate with Operations across multiple groups to meet current and future continuous improvement project goals
• Collaborate with Automation Engineers to troubleshoot and support processes consistent with ICS and SCADA systems
• Ability to assist with deploying networking solutions on premise, cloud, or hybrid.
• Provide support and guidance for Disaster Recovery and Backup Procedures.
• Provide Technical support and on-site troubleshooting/repair for customers.
• Responding to phone calls and texts after hours and on weekends within a timely manner
• Experience and Skills in documenting all work performed daily to build complete customer work history

Other Duties
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications

• Basic knowledge of control and electrical system design
• Demonstrate ability in supporting and troubleshooting IT network connected devices
• Experience with Routers/Switches, Wireless, Firewall and Security
• VMWare experience is recommended
• Skills on TCP/IP, DNS, LDAP, SMTP, Web Technologies, Security tools and Firewalls policies
• Windows desktop and server operating systems
• IOS systems
• Proficient with MS Office productivity software
• Ability to efficiently organize and plan work tasks to meet company goals
• Ability to balance multiple projects
• Critical thinking with exceptional problem-solving skills, able to work independently and in team environments
• Proactive, resourceful, and highly motivated with good communication skills and ability to work in high output environment
• Ability to maintain professionalism while interacting with customers, with an aptitude to answer technical questions in a simplified manner
• Able to work a flexible schedule and adjust to changing business needs including possible emergency call-out, extended hours and some out-of-town and overnight work
• Willing to participate in the company's required background and drug screening process
• Valid driver's license required

Working Conditions

• Walk / use hands and fingers to feel and manipulate objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl / kneel
• Sit/stand for extended periods of time
• Lift and/or move objects up to 50 pounds
• Perform duties on-site at industrial and commercial locations
• Perform work at heights and underground
• Perform duties outdoors in a variety of weather conditions

Additional Eligibility Qualifications
This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company's Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.
AAP/EEO Statement
This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.
ADA Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.