Job Description
Job Task: 3545 - Install new phone and troubleshoot Phone Lines - Boise, ID
Job Location: 225 N 9th St 7TH FL, Boise, ID 83702, USA
Job Type - Onsite / Budget Type - Hourly
Rate/Hr.: $30-35/hr.
Max Hours: 1-2 Hours
Schedule Start & End Date: Nov 21, 2023 / Nov 23, 2023
Scope of Work:-
This new Cisco 8861 phone today and plugged it into an active port for a new hire. Our existing phones are not eligible for claim a phone. This new phone will not connect. I have the message, "Verify your network connection". No phone number or anything else.
The MAC address is 48*****. Our phone numbers start 208-338-31.
You can give it a random number in that series or use 208-338-***, or 208-338-3*** or 208-338-****.
Those numbers are assigned to other phones, but we can't use them because they are the old ones. If this isn't the way to get this done, please let me know how I am supposed to use these phones that I received for our new hires.Phones plugged into ports 96, 101, 44, and 46 are not working.
All four phones are displaying 'verifying your network connection' I was advised to input this ticket type to fix the issue.
Two are brand-new phones, and two are phones that have been on-site and not plugged in for some time. Our end goal is to have these 4 phones operational.
Work Category: Networking
Skills: Installation, Servicing, Troubleshooting,
Experience Level: Expert
Service Schedule: Estimated Time