Address
Form of workThe future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
SETS Honeywell SETS is a pioneer in automation control, instrumentation and services for the oil and gas; refining; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. SETS offers technologies that extend information and knowledge from the plant floor to the board room and comprehensive lifecycle services that help ensure more productive and stable operations. SETS is part of Honeywell's Performance Materials and Technologies strategic business group. At Honeywell, we look for people driven by a desire to contribute, be challenged and grow. Our people make Honeywell a special company and are a key competitive advantage.
A NOC engineer is someone who monitors the operation and performance of a large IT network. They monitor and manage a technology's system performance and make sure that the network is operating as it should, noting and reporting unusual events, troubleshooting problems and incidents, communicating with technicians or other responsible parties to fix issues, and tracking repairs to completion.
The core duties of a NOC engineer involve ensuring that the network is kept in good operating order. They're also called upon to build out and deploy physical IT networks.
Other key duties include reviewing log reports and alerts, monitoring server backups, and making sure that disaster recovery protocols are followed. NOC engineers oversee email hosting, managing internal and external tickets, and configuring hardware. Most NOCs hire multiple engineers with different levels of experience. Entry-level NOC engineers are typically responsible for straightforward and easily accomplished duties as they gain experience. In contrast, senior NOC engineers oversee more complex or sensitive operations and may also take on managerial duties. NOC engineers work in teams to keep watch over a network. They're assigned levels of responsibility, with a Level 1 NOC engineer considered entry level and Level 3 and above considered experienced. Each level of responsibility has duties that include responding to senior staff and monitoring the work of junior engineers. The overall duty of a NOC engineer is to make sure that the core network is stable at all times.
KEY RESPONSIBILTES:
Overseeing network performance and capacity
Identifying potential network problems and alerting the correct personnel
Diagnosing network errors
Troubleshooting network issues
Tracking and documenting network errors
Creating incident reports
Deploying a physical IT network
Overseeing the installation of network hardware and cabling
Support, configuration, maintenance and upgrading of all networks and infrastructures
Knowledge of Sysadmin and/or Linux skills
Desire to learn and develop all necessary technical skills
Strong analytical thinking
Working knowledge of VoIP technology
Strong skills in working with clients and communication
Experience in IT regarding the support and resolution of hardware and software issues
Ability to multi-task
Creatively solve problems
Knowledge of network cabling, network classification and network topology
Bachelor's degree from an accredited institution in a technical discipline such as the
sciences, technology, engineering or mathematics
5+ years' experience in Network Operations
Advanced understanding of technologies, operating systems, networking, anti-virus, back-ups, systems and firewalls
Knowledge regarding at least one of the following vendor products: Juniper, VMWare, Microsoft, Cisco OR AWS
We Value
Self-motivated, enthusiastic, and able to handle multiple support cases
Strong writing skills to maintain organized documentation
Customer-oriented, and capable of providing high levels of client satisfaction
Collaborate and work well with others
Additional Information
- Category: Engineering
- Location: 208 South Rogers Lane, Raleigh, NC 27610 USA
- Exempt
